Facilitating 
Access 
Choice 
Empowerment 
Safety 


FACES 
of 
Montgomery 
County 


A 
Violence 
Against 
Deaf 
Women 
and 
Women 
with 
Disabilities 
Collaborative 



Dayton, 
Ohio 


OVW 
grant 
number: 
2009-FW-AX-K007 


1 



Table 
of 
Contents 


Section 
Page 
Introduction………………………………………………………………… 
4 
Vision 
Statement………………………………………………………….. 
5 
Mission 
Statement………………………………………………………… 
6 
Partner 
Organizations 
Contributions 
and 
Commitments……………... 
7 
1. 
FACES 
Collaborative 
Co-Directors…………………………........ 
2. 
Montgomery 
County 
Board 
of 
Commissioners…………………. 
3. 
All 
Partner 
Agencies 
Commitments……………………………… 
4. 
Access 
Center 
for 
Independent 
Living………………………….. 
5. 
Artemis 
Center……………………………………………………… 
6. 
Deaf 
Community 
Resource 
Center………………………………. 
7. 
Goodwill 
Easter 
Seals 
Miami 
Valley……………………………... 
8. 
Montgomery 
County 
Board 
of 
Developmental 
Disability 
Services……………………………………………………………... 
9. 
Wright 
State 
University-Substance 
Abuse 
Resources 
and 
Disabilities 
Issues 
Program……………………………………….. 
Values 
and 
Guiding 
Principles………………………………………… 
29 
Confidentiality……………………………………………………………... 
33 
Mandatory 
Reporting……………………………………………………... 
37 
Decision 
Making 
Protocol………………………………………………... 
42 
Consensus 
Process…………………………………………………........ 
45 
Conflict 
Resolution 
Plan………………………………………………….. 
47 
Communication 
Plan……………………………………………………… 
49 
Media 
Plan……………………………………………………………........ 
53 
Definitions………………………………………………………………….. 
54 


2 



Work 
Plan………………………………………………………………….. 
64 
Appendix 
A. 
Confidentiality 
Agreement 
65 
Appendix 
B. 
Overview 
of 
Health 
Insurance 
Portability 
and 
66 
Accountability 
Act, 
Relevant 
Sections 
of 
Ohio 
Mandatory 
Reporting 
Statutes, 
and 
National 
and 
State 
Standards 
of 
Ethical 
Conduct 
Appendix 
C. 
Talking 
Points 
76 


3 



Introduction 


FACES 
of 
Montgomery 
County 
is 
a 
collaboration 
of 
agencies 
who 
have 
come 
together 
to 
Facilitate 
Access, 
Choice, 
Empowerment 
and 
Safety 
for 
Deaf 
individuals 
and 
individuals 
with 
disabilities 
who 
experience 
domestic 
violence, 
caregiver 
abuse, 
and/or 
sexual 
assault. 


Research 
regarding 
the 
topic 
of 
abuse 
and 
Deaf 
women 
and/or 
women 
with 
disabilities 
has 
been 
conducted 
over 
the 
past 
twenty 
years. 
Patterns 
and 
trends 
have 
been 
documented 
explaining 
the 
correlations 
of 
type 
of 
disability, 
poverty, 
oppression, 
and 
discrimination 
as 
it 
relates 
to 
violence 
against 
women. 
However, 
there 
has 
been 
minimal 
activity 
to 
address 
the 
barriers 
that 
prevent 
access 
to 
services 
and 
safety. 


Given 
the 
complexity 
of 
victims’ 
lives, 
the 
justice 
system, 
and 
the 
sometimes 
disjointed 
community 
resources, 
we 
believe 
that 
systems 
change 
to 
enhance 
victim 
safety 
is 
best 
achieved 
through 
a 
collaborative 
effort 
between 
providers 
of 
services 
to 
Deaf 
individuals, 
individuals 
with 
disabilities, 
and 
victims. 
Through 
the 
work 
of 
the 
FACES 
Collaborative, 
the 
response 
to 
victims 
will 
be 
based 
on 
best 
practices 
that 
fully 
appreciate 
the 
abuse 
experiences 
of 
individuals 
with 
disabilities 
and 
Deaf 
individuals. 


This 
Charter 
outlines 
the 
vision, 
mission 
and 
guiding 
principles 
of 
the 
FACES 
Collaborative 
and 
sets 
out 
the 
elements 
of 
the 
working 
relationship 
between 
the 
Partner 
Agencies. 


4 



The 
language 
in 
this 
document 
has 
been 
chosen 
to 
make 
it 
accessible 
to 
all 
readers. 
In 
addition, 
while 
the 
FACES 
Collaborative 
recognizes 
that 
people 
of 
both 
genders 
may 
experience 
victimization, 
for 
the 
purposes 
of 
this 
document 
victim/survivors 
will 
be 
referred 
to 
as 
female 
and 
batterers 
will 
be 
referred 
to 
as 
male. 
The 
reason 
for 
this 
practice 
is 
to 
keep 
sentences 
as 
short 
as 
possible 
in 
order 
to 
increase 
accessibility. 



VISION 
STATEMENT 


The 
vision 
of 
the 
FACES 
Collaborative 
of 
Montgomery 
County, 
Ohio 
(“FACES 
Collaborative” 
or 
the 
“Collaborative”) 
is 
to 
provide 
a 
seamless 
community 
response 
to 
individuals 
with 
disabilities 
and 
Deaf 
individuals 
who 
experience 
intimate 
partner 
violence, 
caregiver 
violence, 
and/or 
sexual 
assault. 
This 
response 
will 
be 
based 
on 
best 
practices 
that 
fully 
appreciate 
the 
abuse 
experiences 
of 
individuals 
with 
disabilities 
and 
Deaf 
individuals 
and 
will 
be 
designed 
to 
eliminate 
barriers 
and 
provide 
full 
access 
to 
safety, 
freedom 
and 
choice 
as 
defined 
by 
the 
individual. 
Individuals 
with 
disabilities 
and 
Deaf 
individuals 
will 
be 
empowered 
to 
achieve 
safety, 
freedom 
and 
their 
desired 
outcomes. 


5 



MISSION 
STATEMENT 


The 
mission 
of 
the 
FACES 
Collaborative 
is 
to 
promote 
system-wide 
changes 
in 
attitudes, 
knowledge, 
and 
skills 
in 
the 
response 
to 
intimate 
partner 
violence, 
caregiver 
violence, 
and/or 
sexual 
assault 
experienced 
by 
individuals 
with 
disabilities 
and 
Deaf 
individuals. 
The 
Collaborative 
will 
work 
to 
remove 
systemic 
barriers, 
improve 
access 
and 
enhance 
safety 
as 
defined 
by 
each 
individual 
served. 


Our 
goals 
include: 


• 
To 
identify, 
close 
or 
remove 
service 
gaps/barriers 
across 
systems 
and 
providers 
• 
To 
give 
voice 
to 
individuals 
with 
disabilities 
and 
Deaf 
individuals, 
without 
judgment, 
in 
order 
to 
honor 
self 
determination 
and 
respect 
the 
importance 
of 
making 
choices 
for 
one’s 
self. 
• 
To 
educate 
the 
community 
regarding 
FACES 
Collaborative 
activities 
and 
the 
need 
for 
change 
• 
To 
support 
self-advocacy 
through 
education 
6 



PARTNER 
ORGANIZATIONS: 
Contributions 
and 
Commitments 


This 
section 
identifies 
the 
Partner 
Agencies 
of 
the 
FACES 
Collaborative, 
the 
common 
and 
individual 
responsibilities 
of 
the 
Partner 
Agencies, 
as 
well 
as 
the 
roles 
and 
responsibilities 
of 
the 
Partner 
Agencies’ 
representatives 
(also 
known 
as 
team 
members). 
The 
FACES 
Collaborative 
recognizes 
the 
specialized 
training, 
passion, 
and 
commitment 
each 
organization 
and 
its 
representative(s) 
contribute 
to 
the 
success 
of 
the 
FACES 
project 
and 
values 
the 
unique 
perspective 
each 
team 
member 
and 
Partner 
Agency 
contributes 
to 
the 
success 
of 
this 
project. 


FACES 
Collaborative 
Co-Directors 


In 
order 
to 
give 
the 
Collaborative 
leadership 
balance 
between 
the 
disabilities 
community 
and 
the 
domestic 
violence 
community, 
FACES 
will 
be 
led 
by 
two 
(2) 
co-directors. 
One 
co-director 
is 
employed 
by 
Artemis 
Center 
and 
will 
be 
able 
to 
address 
the 
perspective 
of 
victim/survivor 
needs 
and 
issues 
related 
to 
intimate 
partner 
violence. 
The 
other 
co-director 
is 
employed 
by 
the 
Wright 
State 
University 
Substance 
Abuse 
Resources 
and 
Disability 
Issues 
Program 
(SARDI). 
SARDI 
is 
recognized 
nationally 
for 
developing 
services 
for 
individuals 
with 
disabilities 
and 
Deaf 
individuals 
and 
addressing 
innovative 
ways 
of 
meeting 
access 
needs. 
Using 
co-directors 
with 
diverse 
backgrounds 
to 
lead 
this 
collaboration 
will 
allow 
for 
a 
balance 
of 
perspectives 
that 
can 
drive 
the 
project 
forward 
successfully. 


7 



The 
FACES 
co-directors 
will 
divide 
up 
their 
responsibilities 
as 
follows: 


• 
Meeting 
Agendas 
– 
will 
be 
developed 
jointly 
by 
the 
co-directors. 
The 
SARDI 
co-director 
will 
be 
primarily 
responsible 
for 
preparing 
the 
hard 
copies 
and 
distributing 
the 
agendas 
at 
meetings. 
The 
Artemis 
co-director 
will 
serve 
as 
a 
backup 
to 
the 
SARDI 
co-director 
for 
this 
function. 
• 
Meeting 
Minutes 
– 
will 
primarily 
be 
recorded, 
drafted 
and 
distributed 
by 
the 
Artemis 
co-director. 
The 
SARDI 
co-director 
will 
serve 
as 
a 
backup 
to 
the 
Artemis 
co-director 
for 
this 
function. 
• 
Meeting 
Facilitation 
– 
Meetings 
will 
be 
led 
by 
one 
or 
both 
co-
directors, 
depending 
on 
the 
topic 
and 
co-director 
availability. 
• 
Drafting 
Collaborative 
Documents 
– 
The 
responsibility 
for 
drafting 
documents 
for 
the 
Collaborative 
will 
be 
shared 
equally 
by 
the 
co-
directors. 
Each 
co-director 
will 
review 
the 
other’s 
draft 
documents 
for 
accuracy 
and 
grammatical 
errors. 
• 
Co-directors 
will 
have 
sole 
responsibility 
for 
posting 
and 
editing 
documents 
on 
Drop 
Box, 
and 
will 
communicate 
with 
each 
other 
to 
coordinate 
those 
changes. 
• 
Co-directors 
will 
meet 
independently 
of 
the 
Team 
and 
communicate 
via 
email 
and 
telephone 
several 
times 
a 
week, 
at 
a 
minimum, 
to 
plan 
meetings 
and 
potential 
strategies 
to 
suggest 
to 
the 
Team. 
• 
Co-directors 
will 
work 
to 
reach 
a 
consensus 
between 
them 
before 
taking 
any 
plans 
or 
strategies 
to 
the 
Team, 
agency 
leaders, 
VERA, 
OVW, 
other 
community 
organizations 
and 
committees, 
and 
before 
releasing 
any 
information 
to 
the 
public. 
8 



Montgomery 
County 
Board 
of 
Commissioners, 
administrative 
agent 
of 
the 
Montgomery 
County 
Family 
and 
Children 
First 
Council 


The 
Montgomery 
County 
Board 
of 
Commissioners 
(Board 
of 
Commissioners) 
is 
the 
administrator 
of 
the 
Montgomery 
County 
Family 
and 
Children 
First 
Council, 
which 
was 
created 
in 
late 
1995 
in 
accordance 
with 
state 
law 
and 
to 
fulfill 
the 
local 
desire 
for 
a 
"lead 
collaborative" 
to 
address 
issues 
affecting 
children 
and 
families. 
Members 
include 
the 
heads 
of 
the 
major 
public 
human 
services 
agencies, 
school 
superintendents, 
local 
elected 
officials, 
members 
of 
the 
business 
community, 
representatives 
of 
the 
United 
Way 
and 
other 
non-profits, 
and 
at-large 
community 
members, 
including 
several 
specifically 
designated 
"family 
representatives." 
Two 
of 
the 
Council’s 
six 
"Desired 
Community 
Outcome 
Teams” 
are 
central 
to 
the 
work 
that 
led 
to 
the 
development 
of 
the 
FACES 
Collaboration. 


The 
Board 
of 
Commissioners 
is 
the 
fiscal 
agent 
for 
the 
FACES 
Collaborative, 
but 
will 
not 
be 
a 
site 
of 
change. 


Partner 
Agency 
Commitments 


With 
the 
exception 
of 
the 
Board 
of 
Commissioners, 
all 
partner 
agencies 
commit 
to: 


• 
Become 
sites 
of 
change 
• 
Participate 
in 
a 
review 
of 
agency 
policies, 
practices, 
procedures, 
and 
trainings 
• 
Identify 
barriers 
that 
may 
exist 
in 
building 
design 
or 
layout 
9 



• 
Identify 
barriers 
that 
may 
exist 
in 
program 
design 
or 
through 
assumptions 
or 
attitudes 
All 
Partner 
Organizations 
will: 


• 
Participate 
in 
required 
meetings, 
trainings 
and 
telephone 
conferences 
• 
Inform 
key 
personnel 
and 
administrators 
of 
their 
agencies 
on 
the 
progress 
and 
activities 
of 
the 
Collaborative 
• 
Provide 
cross-training 
to 
Collaborative 
members 
on 
their 
agency’s 
unique 
services 
or 
philosophy 
• 
Assist 
with 
reporting 
compliance 
• 
Assist 
with 
development 
of 
required 
deliverables 
including: 
• 
Collaborative 
Charter 
• 
Needs 
Assessment 
Plan 
• 
Needs 
Assessment 
Report 
• 
Strategic 
Plan 
• 
Implementation 
• 
Conduct 
or 
assist 
in 
needs 
assessment 
activities 
• 
Report 
on 
a 
regular 
basis 
to 
the 
Collaboration 
on 
their 
agency’s 
activities 
as 
they 
relate 
to 
the 
project 
Each 
partner 
agency 
is 
described 
below 
along 
with 
any 
individual 
contributions 
and/or 
commitments 
the 
organization 
will 
provide. 


10 



The 
Access 
Center 
for 
Independent 
Living 


The 
Access 
Center 
is 
a 
non-profit, 
non-residential 
center 
for 
independent 
living 
funded 
through 
Title 
VII 
of 
the 
Rehabilitation 
Act. 
The 
Center’s 
entire 
board 
and 
the 
majority 
of 
its 
staff 
are 
comprised 
of 
people 
with 
disabilities. 
Their 
mission 
is 
to 
ensure 
that 
people 
with 
disabilities 
have 
complete 
access 
to 
the 
communities 
in 
which 
they 
wish 
to 
live 
through 
offering 
advocacy, 
information 
and 
referral, 
independent 
living 
skills 
training, 
peer 
support, 
a 
recycled 
durable 
medical 
equipment 
program, 
and 
through 
assisting 
individuals 
to 
transition 
from 
institutional 
settings 
to 
community 
living. 
The 
Access 
Center 
keeps 
consumers 
up-to-date 
about 
their 
civil 
rights 
under 
the 
Americans 
with 
Disabilities 
Act, 
Rehabilitation 
Act, 
Fair 
Housing 
laws, 
and 
other 
legislation 
prohibiting 
discrimination 
on 
the 
basis 
of 
disability. 


The 
Access 
Center 
for 
Independent 
Living 
commits 
to 
the 
following 
additional 
contributions: 


• 
Provide 
the 
primary 
meeting 
place 
for 
Collaborative 
meetings 
in 
order 
to 
offer 
a 
consistently 
accessible 
meeting 
site 
• 
Assist 
in 
recruiting 
potential 
interviewees 
and/or 
focus 
group 
participants 
11 



• 
Identify 
and/or 
explain 
the 
personal 
barriers 
a 
victim 
with 
a 
disability 
might 
encounter 
while 
attempting 
to 
leave 
a 
violent 
relationship 
• 
Advocate 
from 
the 
Independent 
Living 
perspective 
• 
Assist 
in 
addressing 
the 
problem 
of 
care 
giver 
violence 
Artemis 
Center 


Artemis 
Center 
is 
a 
domestic 
violence 
victim 
advocacy 
agency 
that 
was 
established 
in 
1985 
to 
provide 
victims 
of 
domestic 
violence 
with 
guidance 
through 
the 
often 
confusing 
and 
sometimes 
intimidating 
legal 
system. 
Today, 
Artemis 
Center 
serves 
almost 
5,000 
victims 
annually. 
The 
agency 
provides 
victims 
with 
information 
about 
the 
domestic 
violence 
dynamic, 
the 
effects 
of 
domestic 
violence 
on 
victims 
and 
children, 
safety 
planning, 
options, 
and 
referrals 
to 
other 
community 
resources 
able 
to 
assist 
victims 
in 
getting 
safe. 
The 
agency 
provides 
education 
and 
support 
groups 
for 
victims 
and 
therapy 
for 
child 
witnesses. 
All 
services 
are 
free. 
Artemis 
Center 
collaborates 
with 
the 
YWCA 
Shelter 
in 
operating 
the 
24-hour 
Domestic 
Violence 
Hotline 
by 
staffing 
the 
Hotline 
weekdays 
from 
8:00 
a.m. 
to 
8:00 


p.m. 
Finally, 
the 
Family 
Violence 
Collaborative 
(FVC) 
is 
a 
joint 
program 
of 
Artemis 
Center 
and 
the 
YWCA. 
The 
FVC 
focus 
is 
systems 
change 
to 
benefit 
victims 
of 
domestic 
violence. 
Through 
the 
FVC, 
Artemis 
has 
become 
a 
community 
resource 
for 
developing 
a 
coordinated 
response 
to 
12 



domestic 
violence 
and 
providing 
domestic 
violence 
education 
to 
systems 
partners 
and 
the 
community. 


Artemis 
Center 
commits 
to 
the 
following 
individual 
contributions: 


• 
Provide 
a 
Collaborative 
co-director 
equal 
to 
0.5 
FTE 
• 
Provide 
information 
regarding 
the 
history 
of 
the 
Domestic 
Violence 
movement 
• 
Provide 
information 
on 
intimate 
partner 
violence 
• 
Educate 
members 
of 
the 
collaborative 
about 
the 
local 
judicial 
system 
as 
it 
relates 
to 
intimate 
partner 
violence 
• 
Recruit 
potential 
interviewees 
and/or 
focus 
group 
participants 
Deaf 
Community 
Resource 
Center 
in 
partnership 
with 
Communication 
Services 
for 
the 
Deaf 


The 
mission 
of 
Deaf 
Community 
Resource 
Center 
(DCRC) 
is 
to 
provide 
the 
Deaf 
and 
Hard 
of 
Hearing 
and 
their 
families 
with 
the 
highest 
quality 
services 
and 
resources 
to 
maximize 
their 
quality 
of 
life. 


13 



The 
Deaf 
Community 
Resource 
Center 
was 
established 
in 
2007 
by 
Deaf 
and 
Hard 
of 
Hearing 
individuals 
who 
believed 
they 
could 
best 
serve 
their 
community 
by 
creating 
an 
agency 
whose 
focus 
and 
mission 
would 
be 
Deaf-
driven. 
The 
agency 
has 
restructured 
and 
has 
partnered 
with 
Communication 
Services 
for 
the 
Deaf 
(C-S-D), 
a 
national 
Deaf-driven 
organization, 
to 
ensure 
the 
long-term 
viability 
of 
both 
DCRC 
and 
C-S-D 
of 
Ohio. 
DCRC's 
vision 
is 
to 
be 
"a 
safe 
haven 
where 
services 
for 
the 
Deaf, 
Hard 
of 
Hearing 
and 
their 
families 
are 
provided 
by 
the 
Deaf 
and 
for 
the 
Deaf 
with 
Hard 
of 
Hearing 
and 
hearing 
allies.” 
DCRC 
and 
C-S-D 
of 
Ohio 
are 
committed 
to 
fostering 
an 
atmosphere 
where 
the 
Deaf 
community 
can 
experience 
inclusion, 
equality 
and 
belonging 
with 
family, 
friends, 
coworkers 
and 
community. 


DCRC 
offers 
the 
following 
programs: 


Springfield 
Satellite 
Office 


This 
office 
is 
located 
in 
the 
Department 
of 
Job 
& 
Family 
Services 
building. 
All 
services 
available 
at 
the 
Dayton 
office 
are 
also 
available 
at 
the 
Springfield 
office. 


Regional 
Infant 
Hearing 
Program 
(RIHP) 


This 
program 
provides 
education, 
support 
and 
advocacy 
to 
families 
who 
have 
infants 
identified 
as 
having 
a 
hearing 
loss. 
RIHP 
is 
a 
joint 
project 
of 
the 
Ohio 
Department 
of 
Health 
and 
Help 
Me 
Grow. 


14 



Case 
Management 
and 
Counseling 
Services 


This 
program 
provides 
practical 
and 
emotional 
support 
to 
deaf 
and 
hard 
of 
hearing 
people 
and 
their 
families. 


Deaf 
Kids 
and 
Teens 
Club 
& 
KODA 
Club 


This 
program 
provides 
opportunities 
to 
socialize 
with 
peers 
without 
language 
or 
cultural 
barriers, 
including 
monthly 
activities 
and 
summer 
camps. 


Developmental 
Disabilities 
Services 


This 
program 
provides 
certified 
services 
to 
deaf 
and 
hard 
of 
hearing 
individuals 
with 
Developmental 
Disabilities 
under 
Individual 
Options 
(IO) 
and 
Level 
1 
Waivers. 


Ohio 
Benefits 
Bank 


This 
program 
provides 
help 
with 
taxes, 
filing 
for 
Federal 
Student 
Financial 
Aid 
(FAFSA), 
Home 
Energy 
Assistance 
(HEAP), 
Food 
Assistance 
Program, 
WIC 
and 
many 
more 
programs 
offered 
by 
the 
State 
of 
Ohio. 


Deaf 
Education 
Awareness 
Fundamentals 


This 
program 
provides 
education 
for 
the 
workplace, 
family, 
church, 
school 
and 
more 
through 
Conversational 
Sign 
Language 
Classes, 
Deaf 
101 
Workshops, 
Family 
Sign 
Classes 
and 
Deaf 
Mentoring. 


The 
Deaf 
Community 
Resource 
Center 
commits 
to 
the 
following 
additional 
contributions: 


15 



• 
Explain 
the 
perspective 
and 
needs 
of 
the 
Deaf 
Community 
• 
Recruit 
Deaf 
and 
Hard 
of 
Hearing 
individuals 
to 
participate 
in 
the 
needs 
assessment 
process 
• 
Provide 
Deaf 
Peer 
Advocates 
to 
assist 
Deaf 
or 
Hard 
of 
Hearing 
participants 
in 
needs 
assessment 
activities. 
Many 
times, 
even 
when 
interpreters 
are 
provided, 
some 
Deaf 
individuals 
need 
communication 
support 
from 
another 
Deaf 
person. 
Deaf 
Peer 
Advocates 
can 
help 
bridge 
communication 
difficulties 
and 
act 
as 
a 
bridge 
between 
Deaf 
and 
hearing 
interactions. 
Goodwill 
Easter 
Seals 
Miami 
Valley 


Goodwill 
Easter 
Seals 
Miami 
Valley 
(GESMV) 
is 
a 
non-profit 
organization 
whose 
mission 
is 
to 
empower 
people 
with 
disabilities 
and 
other 
needs 
to 
achieve 
independence 
and 
enhance 
their 
lives. 
Reflecting 
our 
mission, 
our 
services 
are 
identified 
in 
two 
areas: 


Workforce 
Development 
-Experiencing 
the 
Benefits 
of 
Work 


GESMV 
offers 
comprehensive 
vocational 
services 
to 
persons 
with 
disabilities 
and/or 
disadvantaged 
conditions. 
Programs 
are 
designed 
to 
assist 
youth 
and 
adults 
in 
becoming 
self-sufficient 
by 
obtaining 
and 
maintaining 
employment. 
Our 
vocational 
services 
include 
assessment 
and 
evaluation, 
skills 
training, 
orientation 
and 
mobility 
training, 
job 
readiness 
training, 
assistive 
technology/adaptive 
equipment, 
job 
placement, 
job 
coaching, 
and 
follow-up/retention. 


16 



Community 
Services 
-Achieving 
a 
Better 
Quality 
of 
Life 


GESMV 
provides 
services 
to 
children, 
families, 
developmentally 
disabled 
and 
older 
adults 
to 
improve 
their 
quality 
of 
life. 
These 
services 
are 
directed 
to 
those 
families 
and 
individuals 
who, 
as 
a 
result 
of 
a 
disability 
or 
economic 
need, 
require 
specialized 
services 
and 
supports. 


Reflecting 
their 
mission, 
GESMV 
provides 
the 
following 
services: 


Car 
Safety 
Seat 
Program 


Each 
year 
about 
500 
children 
between 
the 
ages 
of 
4 
and 
8 
are 
killed 
in 
car 
accidents, 
nearly 
half 
of 
them 
are 
unrestrained. 
Our 
Car 
Safety 
Seat 
Program 
provides 
free 
car 
seats, 
and 
car 
seat 
use/installation 
instruction 
to 
families 
who 
could 
not 
otherwise 
afford 
this 
crucial 
protective 
passenger 
gear. 
Our 
Special 
Car 
Seat 
Safety 
Program 
is 
a 
program 
of 
education 
and 
support 
to 
physicians, 
medical 
professionals, 
and 
families 
who 
require 
the 
use 
of 
a 
special 
need 
car 
seat. 
Like 
our 
traditional 
Car 
Seat 
Safety 
Program, 
this 
service 
provides 
free 
special 
needs 
car 
seats 
and 
education. 


Sign 
Language 
for 
Children 
and 
Youth 
with 
Autism 


For 
children 
with 
autism, 
sign 
language 
can 
serve 
as 
a 
communication 
bridge 
to 
verbal 
language. 
Sessions 
with 
parents 
and 
caregivers 
occur 
in 
the 
child’s 
natural 
environment. 
Signs 
that 
are 
taught 
are 
individualized 
to 
meet 
each 
child’s 
needs, 
providing 
for 
positive 
reinforcement 
resulting 
in 
more 
frequent 
language 
utilization. 


17 



The 
P.L.A.Y. 
Project 
for 
Families 
Who 
Have 
Children 
with 
Autism 


The 
P.L.A.Y. 
Project 
is 
a 
community 
based/regional 
autism 
training 
and 
early 
intervention 
program 
dedicated 
to 
empowering 
parents 
and 
professionals 
to 
implement 
intensive, 
developmental 
interventions 
for 
young 
children 
with 
autism. 
The 
P.L.A.Y. 
Project 
Home 
Consultant 
Program 
provides 
training 
and 
support 
for 
families 
of 
young 
children 
(18 
months 
to 
6 
years) 
with 
autism 
right 
in 
their 
home. 
Trained 
consultants 
teach 
parents 
techniques 
that 
are 
effective, 
fun, 
and 
useful 
in 
day-to-day 
interactions 
with 
their 
child 
with 
autism. 
Our 
consultants 
show 
you 
practical 
ways 
of 
making 
every 
interaction 
with 
your 
child 
a 
growing 
and 
learning 
experience. 
Bath-time, 
meals, 
outdoor 
play: 
each 
of 
these 
daily 
routines 
can 
be 
used 
to 
help 
your 
child 
build 
meaningful 
relationships. 


Children 
Screening 
Services 
A 
program 
designed 
to 
provide 
an 
annual, 
center-wide 
screening 
within 
your 
home-based 
or 
center-based 
child 
care 
program. 
Pending 
parental 
permission, 
a 
trained 
child 
outreach 
coordinator 
will 
conduct 
on-site 
screenings 
using 
the 
Denver 
II 
developmental 
screening 
tool 
for 
children 
from 
birth 
to 
five 
years 
old. 


Easter 
Seals 
Child 
Development 
Center 


Our 
Easter 
Seals 
Child 
Development 
Center 
serves 
toddlers 
through 
age 
6. 
Our 
inclusive 
setting 
provides 
child 
care 
support 
for 
families 
and 
their 
children 
with 
social, 
emotional, 
therapeutic 
and 
developmental 
needs. 
This 
program 
also 
provides 
specialized 
services 
and 
resources 
for 
children 
with 
Autism. 


18 



GoodGuides 
Youth 
Mentoring 
Program 


GESMV, 
in 
collaboration 
with 
Goodwill 
Industries 
International, 
provides 
a 
mentoring 
program 
for 
youth 
at 
risk 
of 
involvement 
with 
the 
criminal 
justice 
system. 
Mentoring 
services 
are 
focused 
on 
career 
development 
and 
developing 
strong 
work 
ethics 
and 
values. 


Services 
for 
Persons 
with 
Visual 
Impairments 


Vision 
Services 
-Independent 
Living 
Program 


A 
program 
designed 
to 
provide 
services 
to 
individuals 
who 
are 
55 
years 
or 
older 
and 
have 
a 
visual 
impairment. 
A 
functional 
low 
vision 
evaluation 
is 
performed 
in 
the 
individual’s 
home, 
where 
both 
optical 
and 
non-optical 
aids 
are 
assessed 
in 
order 
to 
help 
the 
individual 
improve 
his 
or 
her 
activities 
of 
daily 
living. 


Radio 
Reading 
Service 


Our 
Radio 
Reading 
Service 
provides 
information 
and 
current 
events 
to 
individuals 
who 
are 
blind 
or 
visually 
impaired. 
Volunteers 
read 
articles 
from 
local 
and 
national 
newspapers, 
host 
interview 
shows, 
and 
transmit 
locally 
produced 
features 
over 
a 
radio 
frequency. 
Persons 
throughout 
the 
community 
receive 
this 
broadcast 
through 
special 
radio 
receivers. 


Free 
Eyeglasses 
and 
Vision 
Exams 


The 
GESMV 
Technology 
Resource 
Center 
(TRC) 
is 
a 
designated 
Prevent 
Blindness 
Ohio 
application 
site. 
TRC 
assists 
individuals 
in 
completing 
application 
forms 
and 
coordinating 
the 
entire 
referral 
process. 


19 



Services 
for 
Seniors 
and 
Adults 
with 
Disabilities 


Easter 
Seals 
Adult 
Day 
Services 


Easter 
Seals 
Adult 
Day 
Services 
offers 
a 
safe, 
engaging 
and 
caring 
day 
program 
for 
seniors 
and 
adults 
with 
disabilities. 
This 
program 
also 
provides 
respite, 
support 
and 
resources 
for 
Caregivers. 
Wrap-around 
services 
include 
In-home, 
homemaker 
care, 
transportation 
and 
physical, 
speech 
and 
occupational 
therapy. 


Easter 
Seals 
Adult 
Day 
Support 
Services 


Our 
Adult 
Day 
Support 
program 
is 
a 
day 
habilitation 
program 
designed 
to 
promote 
individualized 
choices 
and 
skill 
development 
through 
a 
wide 
variety 
of 
meaningful 
activities 
and 
interactions. 
This 
program 
is 
designed 
for 
individuals 
with 
developmental 
disabilities. 


Employment 
Services 
for 
Youth 
and 
Adults 


Career 
Center 


The 
GESMV 
Career 
Center 
provides 
job 
seekers 
with 
the 
resources 
they 
need 
to 
find 
a 
job. 
The 
Center 
provides 
access 
to 
state-of-the-art 
computers 
that 
can 
be 
used 
to 
identify 
job 
leads, 
send 
applications, 
resumes, 
and 
cover 
letters 
over 
the 
Internet, 
and 
obtain 
career 
development 
information. 
Computer 
access 
technology 
is 
available 
to 
persons 
with 
disabilities. 
The 
Center 
also 
provides 
free 
use 
of 
copy 
machines, 
fax 
machines, 
telephones, 
and 
postage 
to 
make 
certain 
that 
consumers 
have 
the 
resources 
needed 
to 
apply 
for 
jobs 
within 
our 
community. 


20 



Community 
Employment 
Program 
for 
Homeless 
Youth 


For 
homeless 
youth 
who 
do 
not 
have 
a 
referral/funding 
source, 
GESMV 
provides 
assistance 
in 
job 
seeking 
skills 
and 
placement. 
Following 
participation 
in 
a 
job 
seeking 
skills 
class, 
persons 
are 
assigned 
an 
individual 
Placement 
Specialist 
who 
assists 
them 
in 
their 
job 
search. 


Community 
Employment 
Program 


For 
individuals 
who 
do 
not 
have 
a 
referral/funding 
source, 
GESMV 
provides 
assistance 
in 
job 
seeking 
skills 
and 
placement. 
Following 
participation 
in 
a 
job 
seeking 
skills 
class, 
persons 
are 
assigned 
an 
individual 
Placement 
Specialist 
who 
assists 
them 
in 
their 
job 
search. 


Pathways 
(VRP3 
Program) 
for 
Persons 
with 
Disabilities 


Pathways 
is 
designed 
for 
youth 
and 
adults 
with 
disabilities 
who 
are 
seeking 
employment. 
Pathways 
counselors 
assist 
persons 
in 
developing 
a 
comprehensive 
plan 
that 
leads 
to 
competitive 
employment. 
A 
full 
range 
of 
services, 
including 
evaluation, 
career 
counseling, 
skills 
training, 
job 
development, 
placement 
assistance 
and 
follow-up 
supports 
are 
available 
through 
this 
program. 


Employment 
Program 
for 
Veterans 
with 
Disabilities 


This 
program 
provides 
job 
placement 
assistance 
to 
veterans 
with 
disabilities. 
Funded 
through 
Ohio 
Rehabilitation 
Services 
stimulus 
funds, 
this 
specialized 
program 
targets 
the 
unique 
needs 
of 
veterans 
by 
providing 
placement 
services, 
transitional 
employment, 
and 
skills 
training 
through 
local 
community 
colleges. 


21 



Employment 
Program 
for 
Ex-Offenders 
with 
Disabilities 


This 
program 
provides 
job 
placement 
assistance 
to 
ex-offenders 
with 
disabilities. 
Funded 
through 
Ohio 
Rehabilitation 
Services 
stimulus 
funds, 
this 
specialized 
program 
targets 
the 
unique 
needs 
of 
ex-offenders 
by 
providing 
placement 
services, 
transitional 
employment, 
and 
skills 
training 
through 
local 
community 
colleges. 


Social 
Security 
Ticket 
to 
Work 
Program 


This 
is 
a 
program 
sponsored 
by 
the 
Social 
Security 
Administration 
for 
adults 
who 
are 
currently 
on 
Social 
Security 
Disability 
Insurance 
and 
want 
to 
go 
back 
to 
work. 
GESMV 
can 
help 
consumers 
develop 
employment 
skills 
and 
obtain 
a 
job. 


Computers, 
Medical 
Equipment 
and 
Assistive 
Technology 


Medical 
Equipment 
Loan 
Service 


GESMV 
can 
help 
individuals 
in 
our 
community 
who 
need 
to 
use 
durable 
medical 
equipment, 
but 
do 
not 
have 
the 
funds 
to 
purchase 
or 
rent 
these 
items. 
Wheelchairs, 
walkers, 
crutches, 
scooters, 
specialized 
chairs 
and 
other 
types 
of 
equipment 
are 
available 
for 
loan. 
This 
service 
is 
provided 
through 
our 
Outreach 
Program. 


Assistive 
Technology 
Services 


The 
Technology 
Resource 
Center 
(TRC) 
is 
a 
leading 
provider 
of 
assistive 
technology 
for 
persons 
with 
disabilities. 
Within 
its 
offices 
at 
the 
Job 
Center, 
TRC 
offers 
a 
lending 
library 
of 
assistive 
technology, 
a 
subscription 
service 


22 



to 
access 
and 
learn 
about 
the 
technology 
available 
at 
TRC, 
support 
and 
technical 
assistance, 
and 
a 
program 
that 
provides 
computers 
to 
persons 
with 
disabilities 
within 
the 
Miami 
Valley. 


Educational 
Computer 
Program 


This 
service 
provides 
free 
refurbished 
Pentium 
computers 
for 
use 
in 
school 
special 
education 
classrooms. 
Computers 
are 
loaded 
with 
educational 
software 
and 
training 
to 
teachers 
is 
provided 
at 
no 
cost. 


Computer 
Purchase 
Program 


The 
TRC 
and 
AT 
Ohio 
are 
working 
together 
to 
provide 
computers 
to 
people 
with 
disabilities. 
TRC 
has 
also 
become 
a 
Microsoft 
Authorized 
Refurbisher 
so 
we 
can 
now 
offer 
Pentium 
III 
computers 
with 
Windows 
2000 
Professional 
and 
Works 
7.0 
at 
minimal 
cost. 
The 
computers 
also 
come 
with 
a 
17-inch 
monitor, 
mouse, 
keyboard 
and 
speakers. 


Along 
with 
a 
computer, 
people 
with 
disabilities 
will 
also 
have 
access 
to 
all 
of 
the 
equipment 
in 
our 
Lending 
Library. 
We 
can 
even 
load 
software 
demos 
on 
the 
computers 
upon 
request. 


Outreach 
Services 


An 
Outreach 
Specialist 
is 
available 
to 
assist 
persons 
who 
call 
GESMV 
with 
requests 
for 
services, 
information, 
and 
equipment. 
The 
Outreach 
Specialist 
will 
work 
individually 
with 
each 
individual 
to 
counsel 
them, 
direct 
and 
refer 
them 
to 
resources 
that 
meet 
their 
need, 
and 
provide 
follow-up 
services 
necessary 
to 
assure 
that, 
when 
possible, 
the 
individuals 
needs 
have 
been 
met. 


23 



Goodwill 
Easter 
Seals 
Miami 
Valley 
commits 
to 
the 
following 
additional 
individual 
contributions: 


• 
Recruit 
individuals 
with 
disabilities 
to 
participate 
in 
needs 
assessment 
activities 
• 
Provide 
information 
regarding 
the 
needs 
of 
individuals 
with 
visual 
impairments 
Montgomery 
County 
Board 
of 
Developmental 
Disability 
Services 


The 
Montgomery 
County 
Board 
of 
Developmental 
Disability 
Services 
(MCBDDS) 
is 
the 
primary 
service 
provider 
for 
children 
and 
adults 
with 
developmental 
disabilities. 
MCBDDS 
provides 
the 
following 
services 
to 
eligible 
individuals. 


Adult 
Services 
and 
Habilitation 


This 
program 
provides 
life 
skills, 
job 
skills, 
community 
integration, 
personal 
development 
and 
volunteer 
opportunities; 
sheltered 
employment 
options; 
money 
management, 
computer 
skills, 
health 
and 
safety, 
communication 
skills; 
art, 
music, 
recreation, 
and 
pet 
therapy. 


24 



Senior 
Services 


This 
program 
provides 
therapeutic 
and 
fun 
activities 
to 
help 
maintain 
participants’ 
mental, 
physical 
and 
social 
well-being. 


Employment 
Services/MONCO 
Enterprises, 
Inc. 


This 
program 
provides 
supported 
employment 
opportunities; 
secure 
document 
destruction 
(cost-effective, 
affordable, 
compliant 
shredding 
services 
with 
secure 
transfer 
and 
storage 
of 
materials). 


Residential 
and 
Family 
Services 


This 
program 
provides 
determination 
of 
eligibility, 
assessment 
of 
needs, 
development 
of 
individualized 
service 
plans, 
monitoring 
of 
quality 
assurance, 
coordination 
of 
Medicaid 
Waiver 
services, 
family 
home 
services 
for 
modification, 
diets, 
counseling, 
adaptive 
equipment, 
and 
more. 


DD 
Mental 
Health 
Services 


This 
program 
provides 
supports 
for 
individuals 
who 
have 
mental 
health 
issues 
in 
conjunction 
with 
developmental 
disabilities, 
diagnostic 
assessment, 
psychiatric 
evaluations, 
medication 
evaluations, 
individual 
and 
group 
counseling. 


Safety 
and 
Protection 


This 
program 
provides 
investigations 
of 
health 
and 
safety 
issues 
adversely 
affecting 
individuals 
served 
by 
MCBDDS. 


25 



Transportation 


This 
program 
provides 
operation 
and 
oversight 
of 
buses, 
vans, 
county-wide 
curb-to-curb 
service, 
and 
daily 
transportation 
of 
passengers 
to 
and 
from 
facilities 
and 
programs. 


Adult 
Interim 
Care 
Home 
Managed 
by 
Stillwater 
Center 


This 
program 
provides 
short-term 
residential 
care 
for 
individuals 
in 
times 
of 
family 
crisis 
and 
short-term 
out-of-home 
respite 
care 
for 
persons 
with 
substantial 
functional 
limitations. 


Recreation 


This 
program 
provides 
a 
wide 
array 
of 
socialization 
and 
physical 
fitness 
activities 
for 
teens 
and 
adults. 


Montgomery 
County 
Board 
of 
Developmental 
Disability 
Services 
commits 
to 
the 
following 
individual 
contributions: 


• 
Recruit 
individuals 
with 
disabilities 
to 
participate 
in 
needs 
assessment 
activities 
• 
Provide 
information 
regarding 
the 
the 
needs 
of 
individuals 
with 
developmental 
disabilities 
26 



Wright 
State 
University, 
Substance 
Abuse 
Resources 
and 
Disability 
Issues 
Program 


The 
Wright 
State 
University, 
Substance 
Abuse 
Resources 
and 
Disability 
Issues 
Program 
(SARDI) 
seeks 
to 
improve 
the 
quality 
of 
life 
for 
persons 
with 
disabilities, 
including 
those 
who 
are 
concurrently 
affected 
by 
behavioral 
health 
issues. 
The 
SARDI 
Program 
achieves 
its 
objective 
by 
conducting 
collaborative 
and 
participatory 
research; 
developing 
intervention 
approaches 
and 
training; 
and 
disseminating 
related 
information. 


The 
SARDI 
Program 
has 
several 
areas 
of 
inquiry 
and 
service. 


The 
Rehabilitation 
Research 
and 
Training 
Center 


The 
Rehabilitation 
Research 
and 
Training 
Center 
is 
funded 
by 
the 
National 
Institute 
on 
Disability 
and 
Rehabilitation 
Research 
(NIDRR), 
it 
enables 
SARDI 
to 
carry 
out 
advanced 
research 
projects 
and 
training 
efforts, 
as 
well 
as 
to 
provide 
technical 
assistance 
to 
individuals 
with 
disabilities 
and 
their 
representatives. 


The 
Prevention 
for 
Alternative 
Learning 
Styles 
Program 


The 
Prevention 
for 
Alternative 
Learning 
Styles 
Program 
is 
an 
award-
winning 
approach 
that 
modifies 
the 
traditional 
methods 
for 
providing 
alcohol 


27 



and 
other 
drug 
abuse 
prevention 
to 
better 
accommodate 
all 
youth, 
including 
those 
with 
disabilities 
and 
varying 
learning 
styles. 


The 
Mount 
Olive 
One 
Stop 


The 
Mount 
Olive 
One 
Stop 
is 
a 
variety 
of 
programs 
that 
respond 
to 
HIV 
and 
substance 
abuse 
risks 
for 
minority 
groups 
including: 
substance 
abuse 
treatment 
providers, 
the 
county 
health 
department, 
an 
AIDS 
Service 
Organization, 
faith-based 
providers, 
homeless 
shelters, 
and 
other 
providers 
in 
order 
to 
increase 
access 
to 
substance 
abuse 
treatment. 


The 
Consumer 
Advocacy 
Model 


The 
Consumer 
Advocacy 
Model 
is 
a 
community-based, 
outpatient 
assessment 
and 
treatment 
service 
offered 
to 
those 
with 
alcohol, 
drug, 
and 
mental 
health 
needs. 
It 
was 
specifically 
established 
to 
assist 
people 
with 
disabilities. 


Deaf 
Off 
Drugs 
& 
Alcohol 
(DODA) 


Deaf 
Off 
Drugs 
& 
Alcohol 
is 
a 
grant-funded 
project 
to 
improve 
alcohol 
and 
drug 
treatment 
services 
for 
people 
who 
are 
Deaf 
or 
hard 
of 
hearing. 
DODA 
counselors, 
case 
managers 
and 
coordinators 
are 
all 
fluent 
in 
American 
Sign 
Language 
and 
knowledgeable 
about 
Deaf 
culture. 


The 
Wright 
State 
University, 
SARDI 
Program 
commits 
to 
the 
following 
individual 
contributions: 


28 



• 
Provide 
a 
Collaborative 
co-director 
equal 
to 
0.5 
FTE 
• 
Provide 
administrative 
support 
and 
documentation 
for 
financial 
reports 
• 
Coordinate 
travel 
arrangements 
• 
Coordinate 
accessibility 
accommodation 
requests 
• 
Provide 
guidance 
in 
database 
development 
and 
data 
collection 
• 
Conduct 
literature 
reviews 
and 
access 
to 
scholarly 
databases 
• 
Provide 
information 
regarding 
issues 
dealing 
with 
mental 
health 
needs, 
alcohol 
and 
other 
drug 
treatment 
needs, 
HIV, 
and 
vocational 
rehabilitation 
VALUES 
AND 
GUIDING 
PRINCIPLES 



Each 
partner 
agency 
committed 
to 
the 
success 
of 
this 
collaboration 
has 
a 
long 
history 
of 
working 
in 
Montgomery 
County 
to 
support 
the 
needs 
of 
individuals 
with 
disabilities, 
Deaf 
individuals, 
and/or 
victims 
of 
intimate 
partner 
violence. 
We 
share 
the 
values 
of 
Facilitating 
Access, 
Choice, 
Empowerment 
and 
Safety. 
These 
shared 
values 
were 
used 
in 
the 
development 
of 
the 
Collaborative 
name: 
FACES. 
This 
name 
will 
assist 
team 
members 
to 
keep 
in 
mind 
the 
faces 
of 
the 
individuals 
we 
serve 
as 
we 
develop 
programs, 
services, 
policies 
and 
procedures. 


29 



The 
FACES 
Collaborative 
of 
Montgomery 
County 
values 
include: 


Victim 
Safety 


We 
believe 
that 
victim 
safety, 
as 
defined 
by 
the 
individual, 
should 
always 
be 
our 
first 
consideration. 


Eliminate 
Barriers 
and 
Create 
Access 


We 
believe 
that, 
for 
this 
collaboration 
to 
succeed, 
we 
must 
identify 
and 
eliminate 
barriers. 
We 
believe 
ignorance 
and 
discrimination 
are 
barriers 
that 
must 
be 
addressed 
in 
order 
to 
create 
and 
improve 
access 
to 
services. 


Self 
Identity 


We 
believe 
that 
each 
individual 
has 
the 
right 
to 
identify 
herself 
as 
she 
chooses. 
This 
includes 
accepting 
or 
rejecting 
terms 
such 
as 
disabled, 
victim, 
survivor, 
customer, 
consumer, 
etc. 


Strength-Based 


We 
believe 
in 
a 
person–centered 
approach, 
and 
that 
every 
individual 
has 
skills, 
strengths, 
and 
talents 
that 
can 
be 
identified 
and 
used 
to 
support 
her 
own 
goals, 
objectives, 
and 
vision. 


Self 
Determination 


We 
believe 
each 
individual 
has 
the 
right 
to 
make 
decisions 
for 
herself. 
Everyone 
has 
the 
right 
to 
accept 
or 
refuse 
opportunities 
for 
change. 


30 



Respectful 
and 
Nonjudgmental 
Communication 


We 
believe 
that 
everyone 
should 
be 
heard. 
We 
also 
believe 
that 
it 
is 
possible 
to 
“agree 
to 
disagree”, 
and 
still 
have 
effective 
communication. 
Conflict 
can 
lead 
to 
understanding 
and 
learning 
and 
can 
be 
a 
path 
to 
professional 
and 
personal 
growth. 


Inclusiveness 


We 
believe 
individuals 
of 
all 
backgrounds 
should 
have 
the 
opportunity 
to 
participate 
in 
the 
process 
of 
identifying 
barriers 
and 
solutions. 


Intent 
vs. 
Impact 


We 
believe 
the 
intent 
behind 
a 
message 
or 
action 
can 
be 
well 
meaning, 
but 
the 
impact 
of 
it 
can 
be 
oppressive. 
It 
is 
the 
impact 
of 
the 
message 
or 
action 
that 
determines 
its 
significance. 


Teamwork 


We 
believe 
that 
teamwork 
is 
vital 
to 
the 
success 
of 
any 
collaboration 
and 
that 
the 
whole 
can 
be 
more 
valuable 
than 
the 
sum 
of 
the 
individual 
contributions. 


Informed 
Consent 


Throughout 
the 
activities 
of 
the 
FACES 
Collaborative, 
informed 
consent 
will 
be 
obtained 
in 
a 
manner 
that 
is 
clear 
and 
understood 
by 
the 
individual 
without 
making 
the 
individual 
feel 
pressured 
or 
intimidated. 
To 
obtain 
informed 
consent, 
information 
about 
the 
facts, 
implications, 
and 
future 
consequences 
will 
be 
explained 
either 
verbally, 
in 
written 
format, 
or 
interpreted 
in 
a 
format 
matching 
the 
individual’s 
level 
of 
competence. 
In 


31 



cases 
where 
the 
individual 
cannot 
comprehend 
the 
situation 
to 
give 
informed 
consent, 
the 
decision 
will 
be 
made 
by 
someone 
who 
can 
act 
in 
the 
individual’s 
best 
interest. 


Assumptions 


1. 
The 
biggest 
barriers 
facing 
individuals 
with 
disabilities 
and 
Deaf 
individuals 
are 
society’s 
attitudes 
and 
stereotypes. 
Too 
often 
individuals 
with 
disabilities 
and 
Deaf 
individuals 
are 
viewed 
as 
having 
less 
value. 
Barriers 
created 
by 
incorrect 
beliefs 
of 
what 
a 
person 
can 
or 
cannot 
do 
cause 
oppression 
and 
prevent 
individuals 
with 
disabilities 
and 
Deaf 
individuals 
from 
fully 
participating 
in 
society. 
2. 
Through 
a 
conscious 
effort 
to 
challenge 
society’s 
attitudes 
it 
is 
possible 
to 
change 
these 
perceptions 
and 
demonstrate 
that 
all 
individuals 
are 
equally 
valuable 
and 
can 
contribute 
to 
their 
own 
well-being. 
3. 
The 
agencies 
and 
individuals 
involved 
in 
the 
FACES 
Collaborative 
assume 
that 
the 
way 
to 
successfully 
change 
systems, 
policies, 
and 
attitudes 
is 
through 
open 
communication. 
The 
Collaborative 
also 
believes 
that 
every 
individual 
has 
value 
and 
the 
right 
to 
participate 
in 
the 
planning 
of 
her 
own 
destiny. 
32 



4. 
There 
is 
a 
need 
for 
more 
comprehensive 
domestic 
violence 
services 
and 
other 
victim 
services 
for 
individuals 
with 
disabilities 
and 
Deaf 
individuals. 
5. 
Domestic 
violence 
service 
providers 
and 
other 
victim 
service 
providers 
recognize 
the 
need 
to 
eliminate 
potential 
barriers 
when 
serving 
individuals 
with 
disabilities 
or 
Deaf 
individuals. 
CONFIDENTIALITY 


The 
FACES 
Collaborative 
agrees 
that 
victim 
safety 
is 
our 
first 
priority. 
We 
believe 
that 
respecting 
and 
keeping 
victim 
confidentiality 
is 
essential 
to 
victim 
safety 
and 
for 
protecting 
the 
dignity 
and 
trust 
of 
the 
individuals 
we 
serve. 
In 
addition, 
we 
agree 
that 
respecting 
the 
confidentiality 
of 
the 
Partner 
Agencies 
and 
FACES 
team 
members 
is 
critical 
to 
promoting 
the 
systems 
change 
process. 


All 
FACES 
activities 
will 
be 
conducted 
with 
confidentiality 
in 
mind. 
FACES 
Collaborative 
team 
members 
and 
agency 
leaders 
must 
agree 
to 
specific 
confidentiality 
rules 
in 
order 
to 
serve 
as 
participating 
members 
in 
the 
Collaborative, 
and 
this 
agreement 
will 
be 
obtained 
in 
writing. 
(See 
Appendix 
A. 
Confidentiality 
Agreement.) 
We 
also 
agree 
to 
take 
every 
precaution 
to 
maintain 
confidentiality 
in 
all 
aspects 
of 
the 
work 
conducted 
by 
the 
Collaborative. 
However, 
FACES 
team 
members 
and 
agency 
leaders 
also 
agree 
to 
abide 
by 
the 
Health 
Insurance 
Portability 
and 
Accountability 
Act 
(HIPAA), 
all 
Ohio 
mandatory 
reporting 
laws, 
the 
NASW 


33 



Code 
of 
Ethics, 
and 
the 
State 
of 
Ohio 
Counselor, 
Social 
Worker 
& 
Marriage 
and 
Family 
Therapist 
Board 
Rules 
for 
Standards 
of 
Ethical 
and 
Professional 
Conduct 
(Standards 
of 
Ethical 
Conduct). 
In 
compliance 
with 
the 
mandatory 
reporting 
laws, 
abuse 
of 
any 
person 
with 
a 
developmental 
disability, 
child 
abuse, 
and 
elder 
abuse 
will 
be 
reported 
to 
the 
appropriate 
authorities. 
Under 
the 
Standards 
of 
Ethical 
Conduct, 
disclosures 
of 
threats 
to 
harm 
oneself 
or 
anyone 
else 
will 
be 
reported 
to 
the 
appropriate 
authorities. 
(For 
more 
detail, 
see 
the 
Mandatory 
Reporting 
section, 
below.) 


Specifically, 
the 
Collaborative 
has 
agreed 
on 
the 
following 
guidelines 
for 
keeping 
confidentiality 
within 
the 
limits 
of 
Ohio 
mandatory 
reporting 
laws, 
HIPAA 
and 
the 
Standards 
of 
Ethical 
Conduct. 


Confidentiality 
of 
the 
People 
We 
Serve 


The 
FACES 
Collaborative 
understands 
that 
through 
the 
nature 
of 
our 
work, 
personal 
and 
sensitive 
information 
about 
consumers 
of 
our 
agencies 
will 
be 
shared. 
This 
is 
likely 
to 
occur 
during 
discussions 
related 
to 
policy 
and 
procedures 
of 
our 
specific 
agencies, 
as 
well 
as 
during 
the 
data 
collection 
phase 
of 
the 
Needs 
Assessment 
process 
and 
the 
writing 
of 
the 
Strategic 
Plan. 
Information 
about 
the 
people 
we 
serve 
will 
be 
shared 
only 
for 
the 
purpose 
of 
advancing 
the 
Collaborative’s 
mission. 
No 
personal 
identities 
will 
be 
disclosed, 
and 
information 
about 
the 
people 
we 
serve 
will 
not 
be 
shared 
for 
the 
purpose 
of 
individual 
case 
management 
or 
any 
other 
purpose. 
FACES 
team 
members 
are 
responsible 
for 
explaining 
our 
confidentiality 
policy 
to 
the 
individuals 
we 
serve 
and 
for 
asking 
those 
individuals 
to 
maintain 
confidentiality 
in 
settings 
such 
as 
Focus 
Groups 
or 
other 
meetings 
involving 
multiple 
participants. 
It 
is 
important 
to 
note 
that, 


34 



while 
we 
can 
assure 
that 
FACES 
Collaborative 
members 
will 
maintain 
confidentiality, 
we 
can 
only 
request 
and 
encourage, 
not 
enforce, 
the 
individuals 
we 
serve 
to 
maintain 
confidentiality. 
The 
cultural 
practice 
of 
“what 
is 
said 
in 
group, 
stays 
in 
group” 
will 
be 
stressed 
in 
all 
data 
collection 
and 
group 
settings. 


To 
minimize 
the 
risk 
of 
loss 
of 
confidentiality, 
all 
meetings 
and 
activities 
related 
to 
the 
Collaborative 
will 
be 
marketed 
in 
a 
wellness 
context 
to 
help 
ensure 
that 
individuals 
will 
not 
be 
identified 
as 
a 
consumer 
of 
a 
specific 
agency 
or 
as 
having 
specific 
issues 
related 
to 
intimate 
partner 
violence. 
Any 
phone 
calls, 
text 
messages, 
reminder 
letters 
or 
other 
communications 
will 
not 
identify 
the 
type 
of 
meeting 
or 
appointment 
and 
will 
not 
identify 
the 
reason 
for 
involvement 
in 
the 
project. 
All 
groups, 
individual 
sessions, 
and 
interviews 
will 
be 
conducted 
in 
a 
private 
place 
and 
interview 
questionnaire 
forms 
will 
contain 
no 
personal 
identifiers. 
All 
paperwork 
containing 
identifiers 
will 
be 
kept 
in 
a 
locked 
filing 
cabinet, 
available 
only 
to 
the 
FACES 
team. 


Team 
Confidentiality 


The 
confidentiality 
of 
members 
of 
the 
FACES 
Team 
is 
equally 
important. 
We 
believe 
that 
the 
success 
of 
the 
Collaborative 
depends 
on 
the 
active 
involvement 
of 
all 
team 
members, 
and 
an 
environment 
that 
ensures 
confidentiality 
(within 
the 
limits 
of 
Ohio 
mandatory 
reporting 
laws, 
the 
Standards 
of 
Ethical 
Conduct, 
and 
HIPAA) 
is 
essential 
for 
this 
to 
happen. 


Within 
the 
limits 
of 
Ohio 
mandatory 
reporting 
laws, 
the 
Standards 
of 
Ethical 
Conduct, 
and 
HIPAA, 
everyone 
will 
keep 
personal 
information 
disclosed 
by 


35 



team 
members 
confidential, 
including 
but 
not 
limited 
to 
information 
about 
abuse, 
disabilities, 
or 
job 
related 
issues. 
However, 
if 
a 
Team 
member 
with 
a 
developmental 
disability 
discloses 
abuse, 
this 
information 
will 
be 
reported 
according 
to 
the 
mandatory 
reporting 
laws 
and 
guidelines 
set 
out 
in 
the 
Mandatory 
Reporting 
section, 
below. 
Similarly, 
if 
a 
Team 
member 
discloses 
child 
abuse 
or 
elder 
abuse, 
this 
information 
will 
be 
reported 
according 
to 
the 
mandatory 
reporting 
laws 
and 
guidelines 
set 
out 
in 
the 
Mandatory 
Reporting 
section, 
below. 
Finally, 
disclosures 
of 
threats 
to 
harm 
oneself 
or 
anyone 
else 
will 
be 
reported 
to 
the 
appropriate 
authorities. 


In 
addition, 
the 
FACES 
Team 
will 
not 
share 
documents 
and 
products 
that 
are 
in 
the 
development 
phase 
with 
our 
agencies 
without 
the 
consensus 
of 
the 
Team. 
Such 
documents 
include, 
but 
are 
not 
limited 
to, 
meeting 
minutes, 
transcripts 
of 
meetings, 
data 
gathered 
during 
the 
Needs 
Assessment, 
and 
drafts 
of 
the 
Strategic 
Plan. 


All 
meetings 
will 
be 
conducted 
in 
a 
location 
that 
ensures 
privacy 
and 
confidentiality. 
Locations 
for 
the 
meetings 
will 
be 
agreed 
upon 
by 
consensus; 
however, 
if 
any 
team 
member 
is 
uncomfortable 
with 
a 
specific 
meeting 
location, 
for 
any 
reason, 
the 
meeting 
will 
be 
moved 
to 
another 
location. 
In 
addition, 
a 
private 
“Drop 
Box” 
website 
will 
be 
used 
to 
provide 
access 
to 
written 
documents 
that 
may 
contain 
personal 
identifiers 
(such 
as 
meeting 
transcripts). 
Access 
to 
these 
documents 
will 
be 
limited 
to 
team 
members 
only, 
and 
no 
team 
member 
will 
distribute 
any 
document 
considered 
private 
without 
the 
consensus 
of 
the 
Team. 


36 



Partner 
Agency 
Confidentiality 


The 
FACES 
Collaborative 
will 
keep 
confidential 
sensitive 
information 
about 
partner 
agencies, 
such 
as 
agency 
budget 
information, 
ADA 
compliance, 
and 
challenges 
in 
responding 
to 
victimization. 
During 
conversations, 
team 
members 
will 
remind 
others 
about 
confidentiality 
when 
sensitive 
information 
is 
being 
shared. 
Information 
that 
will 
be 
made 
public 
about 
any 
agency 
will 
not 
be 
disclosed 
without 
permission 
from 
that 
agency. 
For 
example, 
Agency 
Directors 
will 
be 
able 
to 
approve 
their 
own 
agency 
descriptions 
that 
will 
be 
included 
in 
published 
materials. 


Mandatory 
Reporting 


All 
Partner 
Agencies, 
their 
respective 
staffs, 
and 
consultants 
will 
comply 
with 
the 
Health 
Information 
Portability 
and 
Accountability 
Act 
(HIPAA) 
and 
Ohio 
Revised 
Code 
mandatory 
reporting 
statutes, 
as 
set 
out 
in 
this 
section. 
In 
addition, 
all 
team 
members 
will 
comply 
with 
the 
NASW 
Code 
of 
Ethics 
and 
the 
State 
of 
Ohio 
Counselor, 
Social 
Worker 
& 
Marriage 
and 
Family 
Therapist 
Board 
Rules 
for 
Standards 
of 
Ethical 
and 
Professional 
Conduct 
(Standards 
of 
Ethical 
Conduct), 
as 
set 
out 
in 
this 
section. 
(For 
more 
details, 
see 
Appendix 
B. 
Overview 
of 
Health 
Insurance 
Portability 
and 
Accountability 
Act, 
Relevant 
Sections 
of 
Ohio 
Mandatory 
Reporting 
Statutes, 
and 
National 
and 
State 
Standards 
of 
Ethical 
Conduct.) 


The 
following 
Partner 
Agency 
staffs 
fall 
under 
the 
mandatory 
reporting 
laws: 


• 
Access 
Center 
for 
Independent 
Living 
37 



• 
All 
staff 
are 
mandatory 
reporters 
of 
a 
person 
with 
developmental 
disabilities 
• 
All 
social 
workers 
• 
Artemis 
Center 
– 
all 
clinical 
staff 
(victim 
advocates 
and 
supervisors) 
• 
Deaf 
Community 
Resource 
Center 
• 
All 
agency 
staff 
are 
mandatory 
reporters 
of 
abuse 
of 
a 
person 
with 
developmental 
disabilities 
• 
All 
Regional 
Infant 
Hearing 
Program 
staff 
• 
All 
social 
workers 
• 
Goodwill/Easter 
Seals 
of 
the 
Miami 
Valley 
– 
all 
staff 
• 
Montgomery 
County 
Board 
of 
Developmental 
Disability 
Services 
– 
all 
staff 
• 
SARDI 
– 
all 
behavioral 
health 
providers 
Internal 
Reporting 
Requirements 


Goodwill/Easter 
Seals 
Miami 
Valley 
(GESMV) 
and 
Montgomery 
County 
Board 
of 
Developmental 
Disability 
Services 
(MCBDDS) 
have 
internal 
reporting 
requirements 
that 
go 
beyond 
compliance 
with 
legal 
and 
ethical 
reporting 
requirements. 


GESMV 
has 
a 
committee 
that 
convenes 
on 
a 
quarterly 
basis 
to 
review 
Incident 
Reports, 
including 
reports 
of 
victimization. 
All 
information 
is 
kept 
confidential, 
with 
the 
exception 
that 
the 
information 
is 
conveyed 
to 
MCBDDS. 


38 



The 
MCBDDS 
Unusual 
Incident 
Report 
Committee 
convenes 
on 
a 
monthly 
basis 
to 
review 
Incident 
Reports, 
including 
reports 
of 
victimization. 
This 
information 
is 
kept 
confidential, 
with 
the 
exception 
that 
it 
is 
given 
to 
the 
Montgomery 
County 
Department 
of 
Investigative 
Services, 
which 
then 
conveys 
the 
information 
to 
the 
Ohio 
Department 
of 
Job 
and 
Family 
Services. 


All 
Partner 
Agencies 
agree 
that 
if 
an 
interviewee 
or 
focus 
group 
participant 
should 
disclose 
abuse 
that 
would 
trigger 
the 
mandatory 
or 
ethics 
reporting 
requirements, 
the 
Team 
will 
follow 
the 
reporting 
procedures 
of 
the 
agency 
that 
is 
hosting 
the 
interview 
or 
focus 
group. 
For 
example, 
if 
an 
individual 
with 
developmental 
disabilities 
is 
interviewed 
at 
the 
Access 
Center 
for 
Independent 
Living, 
the 
Team 
member 
from 
the 
Access 
Center 
will 
report 
the 
abuse 
according 
to 
that 
agency’s 
procedures. 
Team 
members 
from 
GESMV 
and 
MCBDDS 
will 
not 
follow 
their 
respective 
agency’s 
procedures, 
but 
will 
defer 
to 
the 
team 
member 
from 
the 
Access 
Center 
to 
report 
the 
abuse 
according 
to 
the 
Access 
Center’s 
procedures. 


On 
the 
other 
hand, 
if 
an 
individual 
with 
developmental 
disabilities 
is 
interviewed 
at 
MCBDDS, 
that 
agency’s 
reporting 
procedures 
will 
be 
followed, 
including 
conveying 
that 
information 
to 
their 
internal 
Unusual 
Incident 
Report 
Committee, 
which 
will 
then 
convey 
the 
information 
to 
Montgomery 
County 
Department 
of 
Investigative 
Services, 
which 
will 
then 
convey 
the 
information 
to 
Ohio 
Job 
and 
Family 
Services. 


39 



Interviewees 
and 
Focus 
Group 
Participants 
Will 
Receive 
Advance 
Notice 
of 
Mandatory 
Reporting 
Requirements 


When 
members 
of 
the 
FACES 
Collaborative 
conduct 
interviews 
or 
focus 
groups, 
they 
will 
begin 
these 
activities 
with 
a 
statement 
advising 
interviewees 
and 
focus 
group 
participants 
that 
their 
identities 
will 
be 
kept 
confidential, 
with 
the 
following 
exceptions: 


• 
Child 
Abuse: 
Known 
or 
suspected 
child 
abuse 
will 
be 
reported 
to 
Montgomery 
County 
Job 
and 
Family 
Services, 
Division 
of 
Children 
Services. 
(ORC 
2151.421) 
• 
Abuse 
of 
an 
Individual 
with 
Developmental 
Disabilities: 
reason 
to 
believe 
that 
a 
person 
with 
mental 
retardation 
or 
a 
developmental 
disability 
has 
suffered 
or 
faces 
a 
substantial 
risk 
of 
suffering 
any 
wound, 
injury, 
disability, 
or 
condition 
of 
such 
a 
nature 
as 
to 
reasonably 
indicate 
abuse 
or 
neglect 
will 
be 
reported 
to 
Montgomery 
County 
Board 
of 
Developmental 
Disabilities 
Services. 
(ORC 
5123.61) 
• 
Elder 
Abuse: 
Knowledge 
or 
reasonable 
cause 
to 
believe 
that 
an 
adult 
60 
years 
of 
age 
or 
older 
who 
is 
handicapped 
by 
the 
infirmities 
of 
aging 
or 
who 
has 
a 
physical 
or 
mental 
impairment 
which 
prevents 
the 
person 
from 
providing 
for 
the 
person’s 
own 
care 
or 
protection 
is 
being 
abused, 
neglected, 
or 
exploited 
or 
is 
in 
a 
condition 
which 
is 
the 
result 
of 
abuse, 
neglect, 
or 
exploitation 
will 
40 



be 
reported 
to 
Montgomery 
County 
Job 
and 
Family 
Services, 
Division 
of 
Adult 
Protective 
Services, 
when 
required. 
(ORC 
5101.61) 


• 
Disclosures 
of 
threats 
to 
harm 
oneself 
or 
anyone 
else 
will 
be 
reported 
to 
the 
appropriate 
authorities. 
(NASW 
Code 
of 
Ethics 
(Approved 
by 
the 
1996 
NASW 
Delegate 
Assembly 
and 
revised 
by 
the 
1999 
NASW 
Delegate 
Assembly)) 
In 
addition, 
the 
statement 
will 
advise 
interviewees 
and 
focus 
group 
participants 
that 
any 
psychologist, 
social 
worker, 
or 
clinical 
counselor 
who 
knows 
or 
has 
reasonable 
cause 
to 
believe 
that 
a 
patient 
or 
client 
has 
been 
a 
victim 
of 
domestic 
violence 
will 
note 
that 
knowledge 
or 
belief 
in 
the 
patient’s 
or 
client's 
records, 
in 
compliance 
with 
RC 
2921.22 
(F). 


If 
a 
member 
of 
the 
FACES 
Collaboration 
has 
to 
make 
a 
report 
to 
any 
authority 
under 
the 
mandatory 
reporting 
laws, 
that 
member 
will 
tell 
the 
individual 
who 
has 
made 
the 
disclosure 
that 
a 
report 
will 
be 
made 
and 
encourage 
that 
individual 
to 
make 
a 
report 
on 
their 
own. 


In 
the 
event 
that 
more 
than 
one 
member 
of 
the 
FACES 
Collaborative 
is 
present 
when 
a 
disclosure 
of 
child 
abuse, 
elder 
abuse, 
abuse 
of 
an 
individual 
with 
developmental 
disabilities, 
or 
a 
threat 
of 
harm 
is 
made, 
one 
member 
of 
the 
FACES 
Collaborative 
will 
be 
designated 
to 
make 
the 
necessary 
report. 
A 
copy 
of 
all 
written 
reports 
made 
under 
the 
mandatory 
reporting 
statutes 
will 
be 
kept 
on 
file 
by 
the 
FACES 
co-directors 
and 
will 
be 
destroyed 
at 
the 
end 
of 
the 
grant 
period. 


41 



Decision 
Making 
Protocol 


FACES 
of 
Montgomery 
County 
values 
a 
collaborative 
process 
that 
allows 
all 
perspectives 
to 
be 
heard 
and 
discussed. 


It 
is 
important 
throughout 
the 
collaboration 
process 
to 
gather 
key 
decision 
makers 
to 
gauge 
progress, 
identify 
barriers 
and 
measure 
consensus. 
Key 
decision 
makers 
for 
the 
collaborative 
include: 


• 
Agency 
Leaders: 
Partner 
agencies’ 
respective 
executive 
directors, 
chief 
executive 
officers, 
vice 
presidents, 
senior 
administrators, 
or 
their 
designees. 
• 
Agency 
Oversight 
Bodies 
(Boards 
of 
Directors) 
• 
Funders 
• 
Partner 
Agencies’ 
Collaborative 
Representatives 
(team 
members) 
• 
Fiscal 
Agent 
– 
Montgomery 
County 
Commissioners 
or 
their 
designee 
• 
FACES 
Co-Directors 
Agency 
Leaders 


Agency 
leaders 
will 
have 
the 
authority 
to 
participate 
in 
all 
discussions, 
including 
but 
not 
limited 
to: 
discussions 
on 
policy, 
procedure, 
universal 
design, 
funding, 
defining 
language 
and 
scope 
of 
work. 
Each 
partner 
agency 
will 
identify 
one 
administrator 
to 
be 
the 
official 
designee 
to 
authorize 
final 
approval 
on 
all 
matters 
brought 
to 
the 
agency 
on 
behalf 
of 


42 



the 
Collaborative, 
including 
but 
not 
limited 
to: 
the 
Collaborative 
Charter 
final 
adoption, 
Needs 
Assessment 
Plan, 
Needs 
Assessment 
Report, 
Strategic 
Plan, 
and 
Implementation 
Plan. 


Partner 
Agency 
Representatives 


Partner 
agency 
representatives 
(team 
members) 
will 
have 
authority 
to 
represent 
their 
agency 
in 
all 
Collaborative 
discussions 
related 
to 
the 
direction 
of 
the 
Collaborative 
and 
speak 
on 
behalf 
of 
their 
agency 
for 
the 
purposes 
of 
discussion, 
needs 
assessment 
development 
and 
strategic 
planning. 
This 
representative 
will 
be 
responsible 
for: 


• 
Bringing 
information 
back 
to 
agency 
leaders 
for 
discussion 
and 
clarification. 
• 
Approving 
through 
consensus 
all 
Collaborative 
deliverable 
products 
(Collaborative 
Charter, 
Needs 
Assessment 
Plan, 
Needs 
Assessment 
Report, 
Strategic 
Plan, 
and 
Implementation 
Plan) 
before 
they 
are 
presented 
to 
agency 
leaders. 
• 
Reviewing 
and 
approving 
meeting 
minutes, 
grant 
report 
narratives, 
and 
approving 
all 
meeting 
dates, 
locations 
and 
durations. 
Fiscal 
Agent-Montgomery 
County 
Commissioners 


As 
fiscal 
agent, 
the 
Montgomery 
County 
Commissioners 
or 
their 
designee 
will 
have 
authority 
to: 


• 
Submit 
all 
project 
financial 
reports 
• 
Monitor 
all 
grant 
related 
expenses 
and 
provide 
budget 
updates 
to 
the 
Team 
and 
Project 
Leaders. 
43 



• 
Ensure 
compliance 
with 
grant 
requirements 
involving 
expenditure 
of 
grant 
funds 
• 
Initiate 
budget 
transfers 
FACES 
Co-Directors 


The 
FACES 
Collaborative 
co-directors 
will 
have 
authority 
to: 


• 
Propose 
meeting 
dates, 
locations 
and 
duration 
• 
Speak 
on 
behalf 
of 
the 
Collaborative 
to 
all 
outside 
parties 
including 
the 
media, 
community 
representatives, 
and 
OVW 
personnel 
• 
Coordinate 
needed 
accommodations 
and 
supplies 
• 
Process 
and 
document 
expenses 
for 
meeting 
accommodations 
and 
supplies 
• 
Draft 
narrative 
grant 
reports 
and 
submit 
them 
as 
requested 
by 
OVW 
• 
Maintain 
regular 
contact 
with 
Vera 
Institute 
of 
Justice 
consultants 
• 
Propose 
work 
plans 
and 
timelines 
• 
Facilitate 
meetings 
• 
Document 
all 
meetings 
and 
produce 
meeting 
minutes 
• 
After 
the 
Collaborative 
Team 
determines 
the 
content, 
draft 
all 
deliverable 
products 
for 
Team 
and 
agency 
leader 
review 
prior 
to 
submission 
to 
OVW 
• 
Submit 
all 
deliverable 
products 
to 
OVW 
for 
approval 
44 



Consensus 
Process 


The 
FACES 
Collaborative 
recognizes 
that 
each 
partner 
agency 
representative 
has 
specialized 
training 
in 
working 
with 
individuals 
who 
are 
Deaf, 
have 
disabilities 
and/or 
have 
experienced 
abuse. 
With 
this 
rich 
diversity 
of 
experience, 
we 
believe 
that 
it 
is 
important 
to 
discuss 
differences 
of 
opinion 
and 
perspective. 
Each 
member 
of 
the 
FACES 
Collaborative 
has 
made 
a 
commitment 
to 
represent 
our 
agencies 
and 
the 
people 
our 
agencies 
serve. 
Each 
member 
may 
also 
express 
their 
own 
opinions 
if 
they 
differ 
from 
the 
agency 
they 
represent. 


This 
consensus 
process 
is 
designed 
to 
encourage 
all 
participants 
to 
contribute 
and 
to 
lend 
a 
voice 
to 
the 
individuals 
their 
agencies 
serve. 
We 
value 
participation 
by 
all 
and 
want 
to 
be 
accessible. 
Therefore 
the 
process 
is 
designed 
to 
be 
disability 
and 
Deaf 
sensitive 
with 
respect 
to 
individual 
communication 
needs. 
The 
FACES 
Collaborative 
recognizes 
that 
all 
individuals 
process 
information 
at 
different 
speeds. 
When 
needed, 
participants 
are 
encouraged 
to 
request 
additional 
time 
to 
think 
about 
and/or 
discuss 
an 
issue 
before 
making 
a 
commitment. 
As 
a 
result, 
in 
order 
to 
facilitate 
an 
accessible 
consensus 
process 
the 
following 
framework 
will 
be 
used. 


All 
Collaborative 
decisions 
that 
are 
long-term 
in 
nature 
and/or 
critical 
to 
the 
work 
of 
the 
Collaborative 
will 
be 
approved 
by 
consensus. 


45 



Each 
decision 
that 
is 
critical 
to 
the 
work 
of 
the 
Collaborative 
(i.e. 
all 
deliverables, 
policy 
development, 
key 
terms 
and 
definitions, 
and 
values) 
will 
be 
brought 
to 
the 
Collaborative 
by 
the 
co-directors. 
The 
co-directors 
will 
facilitate 
consensus 
by 
asking 
each 
representative 
to 
use 
the 
following 
scale 
in 
the 
following 
order: 


1:Doesnotsupporttheproposedidea-morediscussionmustoccur2:Hasseriousreservations-morediscussionmustoccur
3: 
Must 
discuss 
with 
agency 
leader 
-cannot 
proceed 
at 
this 
time 
4: 
Supports 
the 
proposal 
5: 
Strongly 
supports 
the 
proposal 
In 
order 
for 
a 
proposal 
to 
go 
forward 
and 
be 
approved, 
all 
partner 
agency 
representatives 
must 
vote 
either 
a 
4 
or 
5. 
If 
any 
representative 
expresses 
reservations 
with 
a 
vote 
of 
a 
1, 
2 
or 
3, 
the 
decision 
is 
not 
approved 
and 
must 
be 
revisited 
or 
resolved 
using 
the 
Conflict 
Resolution 
Plan. 


46 



Conflict 
Resolution 
Plan 


The 
FACES 
Collaborative 
recognizes 
that 
each 
partner 
agency 
representative 
has 
specialized 
training 
in 
working 
with 
individuals 
who 
are 
Deaf, 
have 
disabilities 
and/or 
have 
experienced 
abuse. 
With 
this 
rich 
diversity 
of 
experience 
and 
perspective 
it 
is 
likely 
that 
disagreements 
will 
arise. 
We 
believe 
that 
conflict 
presents 
us 
with 
valuable 
opportunities 
for 
growth 
and 
creative 
problem 
solving. 
The 
following 
Conflict 
Resolution 
Plan 
is 
designed 
to 
facilitate 
the 
exploration 
of 
points 
of 
conflict 
and 
the 
development 
of 
solutions. 


Each 
member 
of 
the 
FACES 
Collaborative 
has 
made 
a 
commitment 
to 
represent 
our 
agencies 
and 
the 
individuals 
our 
agencies 
serve. 
We 
understand 
that 
the 
passion 
expressed 
over 
differences 
of 
opinion 
and 
perspective 
comes 
from 
our 
professional 
commitments 
and 
should 
not 
be 
taken 
personally. 


Conflict 
Resolution 
Guiding 
Principles 


Any 
team 
member 
or 
agency 
leader 
may 
request 
that 
a 
decision 
be 
tabled 
to 
allow 
him 
or 
her 
more 
time 
to 
consider 
the 
issue. 
Based 
on 
the 
issue 
and 
specified 
timelines 
the 
group 
will 
decide 
by 
consensus 
when 
the 
discussion 
will 
be 
reconvened. 


Any 
team 
member 
or 
agency 
leader 
may 
request 
that 
a 
mediator 
be 
brought 
into 
the 
process 
at 
any 
time 
during 
the 
conflict 
resolution 
process. 


47 



In 
the 
event 
that 
consensus 
cannot 
be 
reached 
on 
a 
specific 
issue, 
the 
following 
Conflict 
Resolution 
Plan 
will 
be 
implemented. 


1. 
Identify 
and 
clarify 
the 
conflict 
and 
its 
source 
of 
concern. 
2. 
Review 
the 
FACES 
Charter 
for 
guidance. 
3. 
Limit 
the 
scope 
of 
the 
discussion 
to 
the 
specific 
conflict. 
4. 
Ensure 
that 
all 
participants 
are 
heard. 
5. 
Discuss 
possible 
solutions. 
A. 
Identify 
the 
most 
reasonable 
solution 
by 
consensus; 
or 
B. 
If 
the 
Collaborative 
cannot 
reach 
a 
consensus 
on 
the 
proposed 
solution 
the 
following 
process 
will 
be 
used: 
i. 
The 
group 
will 
discuss 
potential 
mediators 
and 
chose 
a 
mediator 
by 
consensus. 
Depending 
on 
the 
issue 
at 
hand 
a 
mediator 
can 
be 
a 
consultant 
or 
a 
neutral 
third 
party. 
Examples 
include: 
1. 
Budgetary 
issues 
may 
be 
mediated 
by 
the 
Fiscal 
Agent’s 
designee. 
2. 
Needs 
Assessment 
issues 
regarding 
procedures 
or 
results 
may 
be 
mediated 
by 
neutral 
third 
parties/consultants 
such 
as 
an 
expert 
in 
disabilities. 
3. 
Victimization 
issues 
may 
be 
mediated 
by 
a 
representative 
of 
the 
Ohio 
Domestic 
Violence 
Network. 
4. 
Policy 
issues 
may 
be 
referred 
to 
the 
agency 
leaders. 
ii. 
If 
the 
Team 
decides 
by 
consensus 
to 
ask 
the 
agency 
leaders 
to 
resolve 
an 
issue, 
and 
the 
agency 
leaders 
48 



cannot 
come 
to 
a 
consensus, 
the 
agency 
leaders 
must 
agree 
by 
consensus 
to 
return 
the 
issue 
to 
the 
Collaborative 
and 
an 
outside 
mediator 
will 
be 
chosen. 


iii. 
The 
mediator 
will 
facilitate 
a 
discussion 
of 
all 
concerns 
and 
assist 
in 
developing 
a 
proposal 
that 
is 
approved 
by 
consensus. 
iv. 
If 
the 
mediation 
process 
fails, 
contact 
VERA 
Institute 
of 
Justice 
for 
assistance. 
Communication 
Plan 


The 
collaborative 
encourages 
input 
from 
all 
members 
and 
values 
a 
free 
exchange 
of 
thoughts, 
ideas 
and 
concerns. 
In 
order 
to 
encourage 
open 
communication 
that 
considers 
the 
needs 
of 
all, 
the 
following 
process 
will 
be 
in 
place. 


Internal 
Communication 


Meetings 
Guidelines 


The 
collaboration 
will 
meet 
at 
least 
twice 
a 
month, 
typically 
the 
2nd 
and 
4th 
Tuesdays 
of 
the 
month 
on 
average 
for 
3 
to 
4 
hours 
per 
meeting. 
Other 
meetings 
will 
be 
scheduled 
as 
determined 
necessary 
by 
the 
Team. 


Meeting 
accommodations 
will 
include 
American 
Sign 
Language 
interpreters 
and 
C-Print 
transcription 
as 
needed 
by 
team 
members. 
Other 
accommodations 
will 
be 
provided 
as 
requested 
by 
other 
meeting 
participants. 


49 



In 
order 
to 
allow 
for 
the 
effective 
use 
of 
interpreters 
and/or 
C-print 
transcription 
meeting 
participants 
agree 
to: 


• 
Use 
standard 
turn 
taking 
rules 
in 
order 
to 
avoid 
speaking 
over 
each 
other 
• 
Avoid 
side 
conversations 
• 
Speak 
clearly 
and 
adjust 
the 
speed 
of 
speech 
to 
meet 
the 
communication 
needs 
of 
the 
participants 
Meetings 
will 
be 
held 
in 
wheelchair 
accessible 
locations. 


Meeting 
minutes 
will 
be 
taken 
at 
each 
Collaborative 
meeting 
by 
the 
co-
directors 
and 
will 
be 
posted 
in 
Drop 
Box. 
Each 
team 
member 
will 
establish 
a 
Drop 
Box 
account. 
Minutes 
will 
be 
posted 
in 
Drop 
Box 
within 
seven 
(7) 
days 
of 
the 
meeting 
and 
should 
be 
reviewed 
by 
team 
members 
in 
a 
reasonable 
amount 
of 
time. 


C-print 
transcription 
is 
provided 
as 
an 
accommodation, 
and 
transcripts 
are 
not 
official 
documents. 
These 
files 
will 
be 
kept 
for 
accommodation 
purposes 
only. 


Meeting 
rooms 
will 
be 
free 
of 
obstructions 
and 
allow 
for 
members 
to 
sit 
in 
a 
circle 
or 
square. 
This 
will 
allow 
for 
direct 
eye 
contact 
among 
members. 


Whenever 
possible, 
Collaborative 
meetings 
and 
other 
events 
hosted 
by 
the 
Collaborative 
will 
be 
held 
in 
“chemical 
free” 
areas. 
Collaborative 
members 


50 



and 
other 
individuals 
participating 
in 
collaborative 
meetings 
should 
avoid 
wearing 
perfumes 
or 
other 
scented 
products 
in 
consideration 
of 
the 
chemical 
sensitivities 
of 
others. 


Written 
Communication 


All 
written 
communication 
including 
email, 
letters, 
draft 
documents, 
etc. 
should 
be 
produced 
in 
a 
14 
point 
Arial 
font. 
Paragraph 
spacing 
should 
be 


1.5 
lines. 
Written 
communication 
should 
use 
vocabulary 
that 
is 
most 
commonly 
recognized 
and 
should 
avoid 
the 
use 
of 
legal 
language 
or 
complex 
sentence 
structure 
whenever 
possible. 


People 
first 
language 
should 
be 
used 
and 
language 
that 
is 
violent 
in 
nature 
should 
be 
avoided. 


These 
guidelines 
will 
allow 
for 
printed 
Collaborative 
materials 
to 
be 
more 
“user 
friendly” 
and 
more 
accessible. 


Alternative 
formats 
of 
all 
written 
material 
will 
be 
made 
available 
upon 
request. 
The 
Collaborative 
would 
appreciate 
seven 
(7) 
days 
advance 
notice 
to 
produce 
the 
requested 
materials 
in 
the 
alternative 
format. 


External 
Communications 


The 
Collaborative 
recognizes 
the 
importance 
of 
communication 
with 
community 
stakeholders 
and 
systems 
partners. 
External 
communication 
strategies 
will 
include: 


51 



Teleconference/Telephone 
Calls 


The 
FACES 
co-directors 
and 
fiscal 
agent 
designee 
will 
be 
primarily 
responsible 
for 
communicating 
with 
VERA 
Institute 
and 
US 
Department 
of 
Justice, 
Office 
on 
Violence 
Against 
Women 
(DOJ 
OVW) 
staffs 
via 
telephone, 
email, 
and 
in 
person, 
as 
needed. 


All 
partner 
agency 
staff 
members 
are 
welcome 
and 
encouraged 
to 
participate 
in 
informational 
teleconferences 
offered 
under 
this 
grant 
by 
the 
VERA 
Institute’s 
Accessing 
Safety 
Initiative. 


Email 


Email 
communication 
will 
be 
sent 
to 
VERA, 
OVW, 
systems 
partners, 
and 
community 
stakeholders, 
as 
needed. 


The 
FACES 
co-directors 
and 
the 
fiscal 
agent 
designee 
will 
be 
primarily 
responsible 
for 
communicating 
with 
the 
VERA 
Institute 
and 
DOJ 
OVW 
staffs, 
as 
needed. 


Mail 


Printed 
materials 
will 
be 
mailed 
on 
an 
as-needed 
basis. 


Internet 
Website 


The 
Collaborative 
will 
develop 
an 
Internet 
website 
that 
will 
serve 
as 
a 
source 
of 
information 
about 
the 
Collaborative 
for 
systems 
partners 
and 
community 
stakeholders. 


52 



Media 
Plan 


Communication 
with 
the 
media 
about 
the 
FACES 
of 
Montgomery 
County 
Collaborative 
may 
occur 
on 
two 
levels: 


1. 
Communications 
specifically 
regarding 
the 
Collaborative 
and 
its 
activities, 
goals, 
etc. 
2. 
Communications 
regarding 
a 
partner 
agency 
in 
which 
the 
Collaborative 
activities 
are 
only 
part 
of 
the 
information 
sought 
or 
shared. 
Communications 
Specifically 
Regarding 
the 
Collaborative 


All 
media 
inquiries 
specifically 
about 
the 
Collaborative 
will 
be 
referred 
to 
the 
FACES 
co-directors. 


Informational 
Newspaper 
Articles 
and 
Press 
Releases 


Informational 
articles 
and 
press 
releases 
related 
to 
the 
FACES 
of 
Montgomery 
County 
Collaborative 
will 
be 
written 
by 
the 
co-directors. 
Drafts 
of 
said 
articles 
and 
press 
releases 
will 
be 
emailed 
to 
each 
partner 
agency 
designee 
for 
review 
and 
input. 
Partner 
agency 
designees 
will 
respond 
with 
changes 
or 
comments 
within 
a 
requested 
time 
frame. 
The 
co-directors 
will 
revise 
the 
articles 
and 
press 
releases, 
as 
needed, 
and 
submit 
them 
for 
publication 
and/or 
broadcast. 


Partner 
Agency 
Printed 
Materials, 
Videos 
and 
Websites 


All 
partner 
agencies 
will 
collaborate 
with 
the 
FACES 
co-directors 
on 
any 
information 
about 
the 
Collaborative 
that 
will 
appear 
in 
any 
of 
their 
publications, 
printed 
materials, 
video 
materials, 
and 
websites. 


53 



Communications 
Regarding 
Partner 
Agencies 
Not 
Specific 
to 
the 
Collaborative 


All 
partner 
agencies 
will 
be 
provided 
with 
talking 
points 
and 
text 
about 
the 
Collaborative 
and 
its 
activities. 
(See 
Appendix 
C. 
Talking 
Points.) 
The 
talking 
points 
and 
text 
will 
be 
developed 
by 
the 
Collaborative. 


Critical 
Incident 
Response 


In 
cases 
where 
a 
critical 
incident 
in 
the 
community 
related 
to 
intimate 
partner 
violence, 
care 
giver 
violence 
or 
sexual 
assault 
upon 
a 
person 
with 
a 
disability 
or 
a 
deaf 
person 
occurs, 
partner 
agencies 
agree 
to: 


• 
refer 
media 
related 
questions 
to 
the 
FACES 
co-directors; 
and 
• 
decline 
to 
respond 
to 
questions 
regarding 
the 
actions 
of 
another 
partner 
agency. 
This 
will 
allow 
for 
a 
consistent 
message 
and 
reduce 
the 
possibility 
that 
an 
individual’s 
words 
could 
be 
quoted 
out 
of 
context 
or 
misrepresented. 
The 
FACES 
co-directors 
will 
draft 
a 
statement 
and 
submit 
it 
to 
agency 
leaders 
for 
review 
prior 
to 
responding 
to 
questions 
from 
the 
media. 


DEFINITIONS 


The 
FACES 
Collaborative 
believes 
that 
clear 
and 
open 
communication 
is 
vital 
to 
the 
identification 
and 
removal 
of 
barriers 
and 
the 
healing 
process. 
To 
facilitate 
communication, 
we 
have 
agreed 
on 
the 
following 
terms 
and 
their 
definitions. 


54 



Access: 
A 
basic 
right 
to 
an 
environment 
that 
allows 
an 
individual 
and/or 
a 
service 
animal 
to 
freely 
move, 
communicate, 
obtain 
services, 
and 
participate 
in 
work 
and 
community 
activities. 


Batterer: 
A 
batterer 
is 
a 
person 
who 
exercises 
a 
pattern 
of 
coercive 
control 
in 
a 
partner 
relationship, 
punctuated 
by 
one 
or 
more 
acts 
of 
intimidating 
physical 
violence, 
sexual 
assault, 
or 
credible 
threat 
of 
physical 
violence. 


This 
pattern 
of 
control 
and 
intimidation 
may 
be 
predominantly 
psychological, 
economic, 
or 
sexual 
in 
nature 
or 
may 
rely 
primarily 
on 
the 
use 
of 
physical 
violence. 
(The 
Batterer 
as 
Parent. 
Addressing 
the 
Impact 
of 
Domestic 
Violence 
on 
Family 
Dynamics 
Lundy 
Bancroft 
and 
Jay 
Silverman) 


Care 
Provider: 
A 
care 
provider 
is 
an 
agency 
or 
person 
that 
provides 
services, 
compensated 
or 
non-compensated. 
The 
individual 
has 
the 
right 
to 
choose 
her 
care 
provider(s). 
Such 
services 
include 
but 
are 
not 
limited 
to: 


• 
Assistance 
with 
activities 
of 
daily 
living 
(i.e., 
bathing, 
feeding, 
personal 
business, 
and 
or 
transportation) 
• 
Assistance 
based 
on 
the 
individual’s 
decision 
regarding 
what 
help 
they 
need 
Choice: 
A 
choice 
is 
a 
decision 
made 
by 
an 
individual 
based 
on 
the 
options. 


55 



Collaboration: 
According 
to 
the 
Fieldstone 
Alliance, 
collaboration 
is 
"a 
mutually 
beneficial 
and 
well-defined 
relationship 
entered 
into 
by 
two 
or 
more 
organizations 
to 
achieve 
results 
they 
are 
more 
likely 
to 
achieve 
together 
than 
alone.” 
This 
relationship 
includes: 


• 
commitment 
to 
mutual 
relationships 
and 
goals 
• 
a 
jointly 
developed 
structure 
and 
shared 
responsibility 
• 
mutual 
authority 
and 
accountability 
for 
success 
• 
sharing 
of 
resources 
and 
awards 
(VERA 
Institute 
of 
Justice) 
Deaf: 
The 
word 
Deaf 
with 
a 
capital 
“D” 
refers 
to 
members 
of 
the 
Deaf 
Community. 
People 
who 
are 
Deaf 
tend 
to 
go 
to 
Deaf 
schools 
and 
programs 
for 
the 
Deaf. 
Most 
people 
who 
are 
Deaf 
in 
this 
country 
communicate 
primarily 
with 
American 
Sign 
Language. 


deaf: 
The 
word 
deaf 
with 
a 
lower 
case 
“d” 
refers 
to 
the 
more 
general 
group 
of 
people 
who 
do 
not 
hear. 
People 
who 
are 
deaf 
with 
a 
small 
“d” 
don’t 
associate 
with 
the 
Deaf 
Community. 
They 
identify 
mostly 
with 
the 
hearing 
community. 
People 
who 
are 
deaf 
tend 
to 
go 
to 
mainstream 
schools 
and 
typically 
do 
not 
learn 
American 
Sign 
Language. 
This 
term 
usually 
refers 
to 
people 
who 
have 
a 
hearing 
loss/ 
or 
are 
hard 
of 
hearing. 


Disability: 
Disability 
is 
the 
interaction 
that 
causes 
the 
limitation 
based 
on 
the 
individual’s 
perception 
of 
whether 
they 
consider 
a 
limitation 
a 
disability. 
It’s 
the 
intersection 
between 
disability 
and 
the 
environment 
that 
needs 
to 
be 
accommodated. 
(World 
Health 
Organization) 


56 



Domestic 
Violence: 
The 
legal 
definition 
of 
domestic 
violence 
is 
different 
than 
the 
social 
service 
definition. 
Not 
all 
of 
the 
behaviors 
listed 
as 
abuse 
under 
the 
social 
service 
definition 
rise 
to 
the 
level 
of 
a 
crime, 
as 
defined 
by 
the 
law. 
The 
FACES 
Collaborative 
has 
agreed 
on 
the 
following 
social 
service 
definition 
of 
domestic 
violence: 


Social 
Service 
Definition: 
Domestic 
violence 
is 
a 
pattern 
of 
physically 
and 
emotionally 
violent 
and 
coercive 
behaviors 
that 
one 
person 
uses 
to 
exercise 
power 
and 
control 
over 
another. 
Abusers 
may 
use 
verbal 
insults, 
emotional 
abuse, 
financial 
deprivation, 
threats, 
and/or 
sexual 
and 
physical 
violence 
as 
a 
way 
to 
dominate 
their 
partners 
and 
get 
their 
way. 
The 
goal 
of 
the 
abuse 
is 
to 
have 
power 
and 
control, 
and 
the 
abuser 
will 
use 
a 
variety 
of 
means, 
not 
just 
physical 
abuse, 
to 
achieve 
this. 
Examples 
of 
abusive 
behaviors 
are: 


Communication 
Abuse: 
yelling, 
name 
calling, 
blaming, 
belittling, 
eye 
rolling, 
heavy 
sighing, 
looking 
away 
from 
or 
refusing 
to 
look 
at 
a 
deaf 
person, 
and 
preventing 
access 
to 
cellular 
telephones 
or 
other 
assistive 
technology 
used 
for 
communication 


Emotional 
Abuse: 
apologizing 
and 
making 
false 
promises 
to 
end 
the 
abuse; 
isolating 
from 
others, 
including 
outside 
care 
givers; 
abusing 
pets; 
accusing 
of 
affairs; 
monitoring 
conversations; 
making 
account 
for 
time; 
undermining 
authority 
with 
children; 
mind 
games 
to 
make 
the 
victim 
think 
his 
or 
her 
mental 
health 
is 
at 
risk; 
threatening 
to 
withhold 
care; 
threatening 
to 
put 
the 
victim 
in 
a 
nursing 
home; 
threatening 
to 


57 



abuse 
or 
abusing 
pets 
and 
service 
animals; 
threatening 
to 
harm 
an 
interpreter 
or 
caregiver; 
telling 
a 
victim 
she 
is 
helpless; 
and 
telling 
a 
victim 
no 
one 
else 
will 
care 
for 
her 


Financial/Resource 
Abuse: 
controlling 
money/bank 
accounts; 
withholding 
child 
support; 
taking 
or 
disabling 
car; 
running 
up 
debts; 
sabotaging 
work 
or 
school; 
refusing 
to 
buy 
assistive 
technology; 
and 
removing 
or 
breaking 
assistive 
technology 


Sexual 
Abuse: 
forcing 
unwanted 
sexual 
acts; 
making 
demeaning 
sexual 
remarks; 
forcing 
use 
of 
pornographic 
materials; 
forcing 
to 
have 
sex 
with 
others; 
wanting 
sex 
after 
abuse; 
and 
forcing 
pregnancy 
or 
abortion; 


Physical 
Abuse: 
pulling 
hair; 
pushing; 
shoving; 
kicking; 
biting; 
reckless 
driving; 
burning; 
hitting 
with 
objects; 
choking; 
strangling; 
refusing 
to 
help 
when 
sick 
or 
injured; 
punching; 
slapping; 
and 
using 
a 
knife 
or 
gun; 


Abuse 
by 
Neglect: 
refusing 
to 
provide 
care, 
food, 
clothing, 
hygiene, 
or 
medication 
for 
a 
person 
with 
an 
injury 
or 
disability; 
enclosing 
a 
service 
animal 
so 
it 
cannot 
serve 
a 
person 
with 
a 
disability; 
and 
over-
medicating 
a 
victim 


Drop 
Box: 
Drop 
Box 
is 
an 
on-line 
document 
storage 
service 
Collaborative 
members 
use 
to 
view 
documents 
from 
remote 
sites. 
The 
website 
is 
www.dropbox.com. 


58 



Empowerment: 
Empowerment 
is 
enhancing 
an 
individual’s 
ability 
to 
make 
choices 
and 
then 
to 
implement 
those 
choices 
into 
the 
individual’s 
desired 
actions 
and 
outcomes. 
It 
involves 
a 
multi-dimensional 
social 
process 
that 
allows 
an 
individual 
to 
take 
control 
of 
her 
own 
life. 
This 
definition 
is 
based 
on 
actions 
and 
experience, 
freedom 
of 
choice 
and 
will. 
It 
encompasses 
the 
individual’s 
ability 
to 
influence 
the 
course 
of 
her 
life 
and 
the 
decisions 
that 
affect 
her: 
self-determined 
change; 
and 
a 
process 
that 
challenges 
assumptions 
about 
the 
way 
things 
are 
and 
the 
way 
things 
can 
be. 
It’s 
important 
to 
note 
that 
empowerment 
assumes 
that 
power 
can 
change. 


The 
FACES 
Collaborative 
or 
Collaborative: 
The 
Partner 
Agencies 
under 
OVW 
grant 
number: 
2009-FW-AX-K007. 


The 
FACES 
Team 
or 
Team: 
The 
FACES 
Team 
is 
composed 
of 
the 
designated 
Partner 
Agency 
representatives 
who 
regularly 
participate 
in 
team 
meetings. 


Individual: 
This 
term 
is 
used 
throughout 
the 
document 
as 
a 
general 
term 
for 
those 
needing 
services. 
Each 
partner 
agency 
uses 
different 
terms 
to 
refer 
to 
the 
people 
they 
serve, 
(i.e. 
consumer, 
customer, 
client, 
victim, 
participant). 
In 
order 
to 
avoid 
attaching 
a 
label 
to 
anyone 
the 
term 
Individual 
will 
be 
used 
for 
all 
of 
these 
terms. 


Informed 
Consent: 
The 
requirements 
of 
informed 
consent 
are: 
a 
clear 
understanding 
of 
the 
facts, 
implications, 
and 
future 
consequences. 
This 
information 
must 
be 
provided 
in 
a 
format 
the 
individual 
understands. 


59 



Intimate 
Partner: 
An 
intimate 
partner 
can 
be 
the 
batterer’s: 
spouse, 
former 
spouse, 
child’s 
other 
parent, 
or 
someone 
who 
has 
or 
has 
had 
a 
dating 
relationship 
with 
the 
batterer. 
The 
batterer 
and 
the 
intimate 
partner 
may 
or 
may 
not 
live 
together. 


Legal 
Advocacy: 
Legal 
advocacy 
consists 
of 
assisting, 
defending 
or 
pleading 
for 
another. 
It 
may 
include 
rendering 
legal 
advice 
and 
aid 
and 
pleading 
the 
cause 
of 
another 
before 
a 
court 
or 
tribunal. 
Service 
provided 
by 
a 
licensed 
attorney. 
(See 
Black’s 
Law 
Dictionary 
(1990) 
West 
Publishing 
Co., 
page 
55.) 


Partner 
Agencies: 
Partner 
agencies 
are 
the 
agencies 
represented 
in 
the 
FACES 
Collaborative. 


Provider 
Agency: 
A 
provider 
agency 
provides 
a 
service 
or 
an 
array 
of 
services 
intended 
to 
help 
individuals 
who 
reside 
in 
Montgomery 
County. 


Safety 
Plan: 
A 
safety 
plan 
is 
a 
plan 
developed 
between 
an 
advocate/ 
counselor 
and 
a 
victim/survivor 
that 
contains 
specific 
activities 
and 
/or 
options 
relevant 
for 
a 
victim/survivor 
to 
be 
safe 
from 
an 
abuser. 
Safety 
planning 
is 
an 
essential 
step 
to 
be 
completed 
with 
all 
adult 
victims/survivors 
of 
domestic 
violence. 
It 
allows 
individualized 
planning 
for 
situations 
the 
victim/survivor 
and 
children 
or 
family 
may 
encounter 
regardless 
of 
what 
the 
victim/survivor 
decides 
to 
do 
about 
the 
relationship 
with 
the 
abuser. 
Age 
appropriate 
safety 
planning 
is 
also 
important 
for 
child 
survivors/witnesses 
of 
domestic 
violence. 


60 



Self 
Determination: 
Self 
determination 
involves 
a 
process 
of 
exercising 
power 
and 
control 
in 
one’s 
own 
life. 
Being 
self-determining 
is 
a 
key 
in 
maintaining 
dignity 
in 
our 
lives. 
Self 
determination 
requires: 


1. 
knowledge 
of 
and 
respect 
for 
self 
2. 
knowledge 
of 
the 
options 
3. 
planning 
4. 
choosing/deciding 
5. 
communicating 
successfully 
Service 
Area: 
Montgomery 
County, 
Ohio 


Sexual 
Assault: 
Sexual 
assault 
takes 
many 
forms 
including 
attacks 
such 
as 
rape 
or 
attempted 
rape, 
as 
well 
as 
any 
unwanted 
sexual 
contact 
or 
threats. 
Usually 
a 
sexual 
assault 
occurs 
when 
someone 
touches 
any 
part 
of 
another 
person's 
body 
in 
a 
sexual 
way, 
even 
through 
clothes, 
without 
that 
person's 
consent. 
Some 
types 
of 
sexual 
acts 
which 
fall 
under 
the 
category 
of 
sexual 
assault 
include 
forced 
sexual 
intercourse 
(rape), 
sodomy 
(oral 
or 
anal 
sexual 
acts), 
child 
molestation, 
incest, 
fondling 
and 
attempted 
rape. 
Sexual 
assault 
in 
any 
form 
is 
often 
a 
devastating 
crime. 
Assailants 
can 
be 
strangers, 
acquaintances, 
friends, 
or 
family 
members. 
Assailants 
commit 
sexual 
assault 
by 
way 
of 
violence, 
threats, 
coercion, 
manipulation, 
pressure 
or 
tricks. 
Whatever 
the 
circumstances, 
no 
one 
asks 
or 
deserves 
to 
be 
sexually 
assaulted. 
(The 
National 
Center 
for 
Victims 
of 
Crime: 
http://www.ncvc.org/ncvc/main.aspx?dbName=DocumentViewer&Documen 
tID=32369#1) 


61 



Shelter: 
A 
women's 
shelter 
is 
a 
place 
of 
temporary 
refuge 
and 
support 
for 
women 
escaping 
violent 
situations, 
such 
as 
rape, 
and 
domestic 
violence. 
(en.wikipedia.org/wiki/Battered_women's_shelter) 


Survivor: 
A 
survivor 
is 
a 
person 
who 
has 
continued 
to 
live, 
prosper 
or 
remain 
functional 
after 
a 
traumatic 
event. 
The 
word 
“survivor” 
is 
considered 
to 
be 
an 
empowering 
term 
preferred 
by 
the 
Violence 
Against 
Women 
Movement. 


Systems 
Change: 
Systems 
change 
refers 
to 
changes 
in 
policies, 
procedures, 
protocols 
and 
practices 
that 
involve 
coordination 
across 
organizations 
within 
a 
single 
system 
(i.e. 
the 
criminal 
justice 
system) 
or 
across 
systems 
(i.e. 
the 
domestic 
violence 
advocacy 
response 
and 
the 
social 
services 
response 
to 
individuals 
with 
disabilities 
and 
Deaf 
individuals), 
and 
that 
result 
in 
the 
enhanced 
systems 
response 
to 
intimate 
partner 
violence, 
caregiver 
violence 
and 
sexual 
assault. 


Trauma 
Informed 
Services: 
Trauma 
informed 
services 
meet 
each 
individual’s 
needs 
and 
addresses 
the 
impact 
of 
their 
traumatic 
experiences. 
This 
approach 
focuses 
on 
“what 
has 
happened” 
to 
the 
individual 
instead 
of 
“what 
is 
wrong 
with” 
the 
individual. 


Victim: 
A 
victim 
is 
a 
person 
against 
whom 
a 
crime 
is 
committed. 
The 
word 
“victim” 
is 
most 
often 
used 
as 
a 
legal 
term, 
but 
is 
also 
used 
in 
some 
organizations 
when 
discussing 
women 
or 
survivors 
who 
come 
in 
for 
services. 
Artemis 
Center 
uses 
the 
term 
“victim” 
as 
opposed 
to 
“survivor” 


62 



because 
so 
often 
people 
blame 
women 
in 
domestic 
violence 
relationships 
and 
the 
term 
“victim” 
helps 
people 
remember 
that 
no 
one 
chooses 
to 
be 
abused. 


Victim 
Advocates: 
Victim 
advocates 
work 
directly 
with 
victims 
of 
crime. 
Their 
goal 
is 
to 
support 
the 
victim 
through 
the 
process 
of 
recovery, 
healing, 
and 
possible 
legal 
proceedings 
and 
provide 
non-judgmental, 
practical, 
and 
emotional 
assistance 
to 
the 
victim. 
The 
victim 
advocate 
response 
differs 
from 
the 
mental 
health 
response 
in 
that 
victim 
advocates 
do 
not 
provide 
therapy. 
In 
addition, 
victim 
advocates 
engage 
in 
the 
following 
activities: 


• 
Assess 
abuser 
lethality 
• 
Safety 
plan 
with 
victims 
• 
Provide 
information 
and 
referral 
• 
Educate 
victims 
about 
the 
law, 
how 
to 
utilize 
law 
enforcement, 
what 
to 
expect 
in 
court, 
and 
how 
to 
file 
victims 
compensation 
claims 
• 
Empower 
victims 
to 
problem 
solve 
• 
Advocate 
for 
victims 
Work 
Plan 


The 
following 
Work 
Plan 
identifies 
the 
projected 
schedule 
for 
the 
completion 
of 
deliverables 
and 
the 
beginning 
of 
the 
Implementation 
Phase 
for 
the 
remainder 
of 
the 
funding 
period. 
The 
FACES 
Collaborative 
understands 
that 
the 
schedule 
may 
be 
changed, 
but 
recognizes 
that 
the 
completion 
of 
each 
deliverable 
is 
aligned 
with 
the 
projected 
budget 
through 


63 



September 
2012. 
The 
Collaborative 
also 
understands 
that 
OVW 
must 
approve 
each 
deliverable 
before 
we 
can 
move 
on 
to 
the 
next 
deliverable. 


Time 
Period 
Grant 
Activity 
January 
2011 
– 
April 
2011 
Needs 
Assessment 
May 
2011 
– 
June 
2011 
Needs 
Assessment 
Report 
July 
2011 
– 
September 
2011 
Strategic 
Plan 
October 
2011 
– 
September 
2012 
Implementation 


64 



Appendix 
A 
FACES 
COLLABORATIVE 


CONFIDENTIALITY 
AGREEMENT 


I, 
________________________________, 
acknowledge 
and 
agree 
that 
the 
accessing 
of 
any 
information 
received 
from 
participation 
in 
the 
FACES 
Collaborative 
that 
identifies 
or 
otherwise 
relates 
to 
participating 
Collaborative 
Team 
members, 
the 
Partner 
Agencies, 
and 
any 
individuals 
served 
is 
fully 
bound 
by 
the 
provisions 
of 
the 
federal 
regulations 
governing 
the 
Health 
Insurance 
Portability 
and 
Accountability 
Act 
(HIPAA), 
45 
C.F.R. 
Parts 
142, 
160, 
162, 
and 
164 
and 
that 
I 
may 
not 
use 
or 
disclose 
the 
information 
except 
as 
permitted 
or 
required 
by 
this 
agreement 
or 
law. 


I 
further 
agree 
to 
use 
appropriate 
safeguards 
to 
prevent 
the 
unauthorized 
use 
or 
disclosure 
of 
the 
protected 
information 
of 
participating 
Collaborative 
Team 
members, 
the 
Partner 
Agencies, 
and 
any 
individuals 
served. 


Signature 
Date 


Witness 
Signature 
Date 


65 



Appendix 
B 
Overview 
of 
Health 
Insurance 
Portability 
and 
Accountability 
Act, 
Relevant 
Sections 
of 
Ohio 
Mandatory 
Reporting 
Statutes 
and 
National 
and 
State 
Standards 
of 
Ethical 
Conduct 


45 
CFR 
Parts 
142, 
160, 
162, 
and 
164. 
Health 
Insurance 
Portability 
and 
Accountability 
Act 
of 
2003 


Under 
the 
Health 
Insurance 
Portability 
and 
Accountability 
Act 
(HIPAA), 
we 
are 
legally 
responsible 
to 
protect 
the 
health 
information 
of 
the 
individuals 
we 
serve. 


All 
individuals 
must 
be 
given 
a 
privacy 
statement 
which 
explains 
how 
their 
health 
information 
will 
be 
used 
and 
their 
rights 
under 
this 
privacy 
law. 


Protected 
Health 
Information 
The 
HIPPA 
regulations 
safeguard 
Protected 
Health 
Information 
which 
includes 
an 
individual’s: 


• 
Health 
(diagnosis) 
• 
Provision 
of 
care 
(services 
received) 
• 
Payment 
of 
Services 
(how 
payment 
will 
be 
made) 
• 
Information 
which 
identifies 
the 
individual 
(name, 
address, 
social 
security 
#, 
etc.) 
Exceptions 
Protected 
information 
may 
be 
shared 
for: 


• 
Treatment 
(for 
day 
programming, 
residential 
services, 
clinic, 
etc.) 
66 



• 
Payment 
(billing 
of 
services) 
• 
Health 
Care 
Operations 
(quality 
assurance, 
program 
oversight) 
How 
Much 
Information 
may 
be 
Shared 
For 
the 
purposes 
of 
payment 
and 
health 
care 
operations, 
the 
minimum 
information 
necessary 
should 
be 
shared. 
For 
purposes 
of 
treatment 
the 
concept 
of 
minimum 
necessary 
should 
not 
impede 
the 
free 
flow 
of 
information 
necessary 
to 
ensure 
comprehensive 
treatment. 


Checklist 
for 
Safekeeping 
of 
Protected 
Health 
Information 


• 
Discussion 
– 
Don’t 
discuss 
information 
about 
consumers 
in 
a 
place 
where 
others 
can 
overhear. 
• 
Files 
– 
Make 
sure 
files 
are 
not 
kept 
where 
unauthorized 
peopled 
can 
see 
them 
and 
that 
they 
are 
locked 
away 
when 
not 
in 
use. 
• 
Fax 
– 
When 
sending 
a 
fax, 
make 
sure 
an 
authorized 
person 
is 
on 
the 
other 
end 
to 
receive 
it. 
• 
Computer 
– 
Do 
not 
share 
your 
pc 
password 
with 
anyone 
else, 
and 
keep 
your 
computer 
screen 
away 
from 
public 
viewing. 
LT. 
3-27-07 
HIPAA, 
Preservice, 
National 
Institute 
for 
People 
with 
Disabilities. 


ORC 
2151.421 
Reporting 
Child 
Abuse 
or 
Neglect 


(A)(1)(a) 
No 
person 
described 
in 
division 
(A)(1)(b) 
of 
this 
section 
who 
is 
acting 
in 
an 
official 
or 
professional 
capacity 
and 
knows 
or 
suspects 
that 
a 
child 
under 
eighteen 
years 
of 
age 
or 
a 
mentally 
retarded, 
developmentally 
disabled, 
or 
physically 
impaired 
child 
under 
twenty-one 
years 
of 
age 
has 
suffered 
or 
faces 
a 
threat 
of 
suffering 
any 
physical 
or 
mental 
wound, 
injury, 


67 



disability, 
or 
condition 
of 
a 
nature 
that 
reasonably 
indicates 
abuse 
or 
neglect 
of 
the 
child, 
shall 
fail 
to 
immediately 
report 
that 
knowledge 
or 
suspicion 
to 
… 
the 
public 
children 
services 
agency 
or 
a 
municipal 
or 
county 
peace 
officer 
in 
the 
county 
in 
which 
the 
child 
resides 
or 
in 
which 
the 
abuse 
or 
neglect 
is 
occurring 
or 
has 
occurred… 


(b) 
Division 
(A)(1)(a) 
of 
this 
section 
applies 
to 
any 
person 
who 
is 
an 
attorney; 
… 
person 
engaged 
in 
social 
work 
or 
the 
practice 
of 
professional 
counseling; 
… 
superintendent, 
board 
member, 
or 
employee 
of 
a 
county 
board 
of 
mental 
retardation; 
investigative 
agent 
contracted 
with 
by 
a 
county 
board 
of 
mental 
retardation; 
or 
employee 
of 
the 
department 
of 
mental 
retardation 
and 
developmental 
disabilities. 
(C) 
Any 
report 
made 
pursuant 
to 
division 
(A) 
… 
of 
this 
section 
shall 
be 
made 
forthwith 
either 
by 
telephone 
or 
in 
person 
and 
shall 
be 
followed 
by 
a 
written 
report, 
if 
requested 
by 
the 
receiving 
agency 
or 
officer. 
The 
written 
report 
shall 
contain: 
(1) 
The 
names 
and 
addresses 
of 
the 
child 
and 
the 
child's 
parents 
or 
the 
person 
or 
persons 
having 
custody 
of 
the 
child, 
if 
known; 
(2) 
The 
child's 
age 
and 
the 
nature 
and 
extent 
of 
the 
child's 
known 
or 
suspected 
injuries, 
abuse, 
or 
neglect 
or 
of 
the 
known 
or 
suspected 
threat 
of 
injury, 
abuse, 
or 
neglect, 
including 
any 
evidence 
of 
previous 
injuries, 
abuse, 
or 
neglect; 
(3) 
Any 
other 
information 
that 
might 
be 
helpful 
in 
establishing 
the 
cause 
of 
the 
known 
or 
suspected 
injury, 
abuse, 
or 
neglect 
or 
of 
the 
known 
or 
suspected 
threat 
of 
injury, 
abuse, 
or 
neglect. 
Effective 
Date: 
01-30-2004; 
09-16-2004; 
04-11-2005; 
05-06-2005 


68 



ORC 
5123.61. 
Reporting 
Abuse, 
Neglect, 
and 
Other 
Major 
Unusual 
Incidents 


(C)(1) 
Any 
person 
listed 
in 
division 
(C)(2) 
of 
this 
section, 
having 
reason 
to 
believe 
that 
a 
person 
with 
mental 
retardation 
or 
a 
developmental 
disability 
has 
suffered 
or 
faces 
a 
substantial 
risk 
of 
suffering 
any 
wound, 
injury, 
disability, 
or 
condition 
of 
such 
a 
nature 
as 
to 
reasonably 
indicate 
abuse 
or 
neglect 
of 
that 
person, 
shall 
immediately 
report 
or 
cause 
reports 
to 
be 
made 
of 
such 
information 
to 
… 
a 
law 
enforcement 
agency 
or 
to 
the 
county 
board 
of 
developmental 
disabilities. 
If 
the 
report 
concerns 
a 
resident 
of 
a 
facility 
operated 
by 
the 
department 
of 
developmental 
disabilities 
the 
report 
shall 
be 
made 
either 
to 
a 
law 
enforcement 
agency 
or 
to 
the 
department. 
If 
the 
report 
concerns 
any 
act 
or 
omission 
of 
an 
employee 
of 
a 
county 
board 
of 
developmental 
disabilities, 
the 
report 
immediately 
shall 
be 
made 
to 
the 
department 
and 
to 
the 
county 
board. 


(2) 
All 
of 
the 
following 
persons 
are 
required 
to 
make 
a 
report 
under 
division 
(C)(1) 
of 
this 
section: 
(a) 
Any 
… 
employee 
of 
a 
community 
mental 
health 
facility; 
(b) 
Any 
… 
social 
worker, 
… 
attorney, 
… 
or 
residents' 
rights 
advocate 
as 
defined 
in 
section 
3721.10 
of 
the 
Revised 
Code; 
(c) 
A 
superintendent, 
board 
member, 
or 
employee 
of 
a 
county 
board 
of 
developmental 
disabilities; 
an 
administrator, 
board 
member, 
or 
employee 
of 
a 
residential 
facility 
licensed 
under 
section 
5123.19 
of 
the 
Revised 
Code; 
an 
administrator, 
board 
member, 
or 
employee 
of 
any 
other 
public 
or 
private 
provider 
of 
services 
to 
a 
person 
with 
mental 
retardation 
or 
a 
developmental 
disability, 
or 
any 
MR/DD 
employee, 
as 
defined 
in 
section 
5123.50 
of 
the 
Revised 
Code; 
… 
69 



(D) 
The 
reports 
required 
under 
division 
(C) 
of 
this 
section 
shall 
be 
made 
forthwith 
by 
telephone 
or 
in 
person 
and 
shall 
be 
followed 
by 
a 
written 
report. 
The 
reports 
shall 
contain 
the 
following: 
(1) 
The 
names 
and 
addresses 
of 
the 
person 
with 
mental 
retardation 
or 
a 
developmental 
disability 
and 
the 
person's 
custodian, 
if 
known; 
(2) 
The 
age 
of 
the 
person 
with 
mental 
retardation 
or 
a 
developmental 
disability; 
(3) 
Any 
other 
information 
that 
would 
assist 
in 
the 
investigation 
of 
the 
report… 
Effective 
Date: 
01-30-2004. 
History. 
Amended 
by 
128th 
General 
Assembly 
ch. 
7, 
SB 
79, 
§1, 
eff. 
10/6/2009. 
ORC 
5101.60. 
Adult 
Protective 
Services 
Definitions 


As 
used 
in 
sections 
5101.60 
to 
5101.71 
of 
the 
Revised 
Code: 


(B) 
"Adult" 
means 
any 
person 
sixty 
years 
of 
age 
or 
older 
within 
this 
state 
who 
is 
handicapped 
by 
the 
infirmities 
of 
aging 
or 
who 
has 
a 
physical 
or 
mental 
impairment 
which 
prevents 
the 
person 
from 
providing 
for 
the 
person's 
own 
care 
or 
protection, 
and 
who 
resides 
in 
an 
independent 
living 
arrangement. 
An 
"independent 
living 
arrangement" 
is 
a 
domicile 
of 
a 
person's 
own 
choosing, 
including, 
but 
not 
limited 
to, 
a 
private 
home, 
apartment, 
trailer, 
or 
rooming 
house. 
An 
"independent 
living 
arrangement" 
includes 
an 
adult 
care 
facility 
licensed 
pursuant 
to 
Chapter 
3722. 
of 
the 
Revised 
Code, 
but 
does 
not 
include 
other 
institutions 
or 
facilities 
licensed 
by 
the 
state 
or 
facilities 
in 
which 
a 
person 
resides 
as 
a 
result 
of 
voluntary, 
civil, 
or 
criminal 
commitment. 
70 



Effective 
Date: 
07-01-2000. 
History. 
Amended 
by 
128th 
General 
Assembly 
File 
No. 
9, 
HB 
1, 
§101.01, 
eff. 
10/16/2009. 


ORC 
5101.61 
Reporting 
Abuse, 
Neglect 
or 
Exploitation 
of 
Adult 


(A)…Any 
attorney, 
… 
senior 
service 
provider, 
… 
employee 
of 
a 
community 
mental 
health 
facility, 
and 
any 
person 
engaged 
in 
social 
work 
or 
counseling 
having 
reasonable 
cause 
to 
believe 
that 
an 
adult 
is 
being 
abused, 
neglected, 
or 
exploited, 
or 
is 
in 
a 
condition 
which 
is 
the 
result 
of 
abuse, 
neglect, 
or 
exploitation 
shall 
immediately 
report 
such 
belief 
to 
the 
county 
department 
of 
job 
and 
family 
services… 


(C) 
The 
reports 
made 
under 
this 
section 
shall 
be 
made 
orally 
or 
in 
writing 
except 
that 
oral 
reports 
shall 
be 
followed 
by 
a 
written 
report 
if 
a 
written 
report 
is 
requested 
by 
the 
department. 
Written 
reports 
shall 
include: 
(1) 
The 
name, 
address, 
and 
approximate 
age 
of 
the 
adult 
who 
is 
the 
subject 
of 
the 
report; 
(2) 
The 
name 
and 
address 
of 
the 
individual 
responsible 
for 
the 
adult’s 
care, 
if 
any 
individual 
is, 
and 
if 
the 
individual 
is 
known; 
(3) 
The 
nature 
and 
extent 
of 
the 
alleged 
abuse, 
neglect, 
or 
exploitation 
of 
the 
adult; 
(4) 
The 
basis 
of 
the 
reporter’s 
belief 
that 
the 
adult 
has 
been 
abused, 
neglected, 
or 
exploited. 
Effective 
Date: 
07-01-2000. 
Amended 
by 
128th 
General 
Assembly 
File 
No. 
9, 
HB 
1, 
§ 
101.01, 
eff. 
10/16/2009. 
ORC 
2921.22 
Failure 
to 
Report 
a 
Crime 
or 
Knowledge 
of 
a 
Death 
or 
Burn 
Injury 


71 



(F)(1) 
Any 
… 
psychologist, 
social 
worker, 
independent 
social 
worker, 
social 
work 
assistant, 
professional 
clinical 
counselor, 
or 
professional 
counselor 
who 
knows 
or 
has 
reasonable 
cause 
to 
believe 
that 
a 
patient 
or 
client 
has 
been 
the 
victim 
of 
domestic 
violence, 
as 
defined 
in 
section 
3113.31 
of 
the 
Revised 
Code, 
shall 
note 
that 
knowledge 
or 
belief 
and 
the 
basis 
for 
it 
in 
the 
patient's 
or 
client's 
records. 


NASW 
Code 
of 
Ethics 
(Approved 
by 
the 
1996 
NASW 
Delegate 
Assembly 
and 
revised 
by 
the 
1999 
NASW 
Delegate 
Assembly) 


The 
following 
ethical 
standards 
are 
relevant 
to 
the 
professional 
activities 
of 
all 
social 
workers. 
Some 
of 
the 
standards 
that 
follow 
are 
enforceable 
guidelines 
for 
professional 
conduct, 
and 
some 
are 
aspirational. 
The 
extent 
to 
which 
each 
standard 
is 
enforceable 
is 
a 
matter 
of 
professional 
judgment 
to 
be 
exercised 
by 
those 
responsible 
for 
reviewing 
alleged 
violations 
and 
standards. 


Section 
1.01 
Commitment 
to 
Clients 
Social 
workers’ 
primary 
responsibility 
is 
to 
promote 
the 
well-being 
of 
clients. 
In 
general, 
clients’ 
interests 
are 
primary. 
However, 
social 
workers’ 
responsibility 
to 
the 
larger 
society 
or 
specific 
legal 
obligations 
may 
on 
limited 
occasions 
supersede 
the 
loyalty 
owed 
clients, 
and 
clients 
should 
be 
so 
advised. 
(Examples 
include 
when 
a 
social 
worker 
is 
required 
by 
law 
to 
report 
that 
a 
client 
has 
abused 
a 
child 
or 
has 
threatened 
to 
harm 
self 
or 
others. 


Section 
1.07 
Privacy 
and 
Confidentiality 


72 



(c) 
Social 
workers 
should 
protect 
the 
confidentiality 
of 
all 
information 
obtained 
in 
the 
course 
of 
professional 
service, 
except 
for 
compelling 
reasons. 
The 
general 
expectation 
that 
social 
workers 
will 
keep 
information 
confidential 
does 
not 
apply 
when 
disclosure 
is 
necessary 
to 
prevent 
serious, 
foreseeable, 
and 
imminent 
harm 
to 
a 
client 
or 
other 
identifiable 
person. 
In 
all 
instances, 
social 
workers 
should 
disclose 
the 
least 
amount 
of 
confidential 
information 
necessary 
to 
achieve 
the 
desired 
purpose; 
only 
information 
that 
is 
directly 
relevant 
to 
the 
purpose 
for 
which 
the 
disclosure 
is 
made 
should 
be 
revealed. 
(d) 
Social 
workers 
should 
inform 
clients, 
to 
the 
extent 
possible, 
about 
the 
disclosure 
of 
confidential 
information 
and 
the 
potential 
consequences, 
when 
feasible 
before 
the 
disclosure 
is 
made. 
This 
applies 
whether 
social 
workers 
disclose 
confidential 
information 
on 
the 
basis 
of 
a 
legal 
requirement 
or 
client 
consent. 
(e) 
Social 
workers 
should 
discuss 
with 
clients 
and 
other 
interested 
parties 
the 
nature 
of 
confidentiality 
and 
limitations 
of 
clients’ 
right 
to 
confidentiality. 
Social 
workers 
should 
review 
with 
clients 
circumstances 
where 
confidential 
information 
may 
be 
requested 
and 
where 
disclosure 
of 
confidential 
information 
be 
legally 
required. 
This 
discussion 
should 
occur 
as 
soon 
as 
possible 
in 
the 
social 
worker-client 
relationship 
and 
as 
needed 
throughout 
the 
course 
of 
the 
relationship. 
State 
of 
Ohio 
Counselor, 
Social 
Worker 
& 
Marriage 
and 
Family 
Therapist 
Board 


4757-5-10 
Standards 
of 
ethical 
practice 
and 
professional 
conduct: 
reporting 
unethical 
actions 


73 



(A) 
Mandatory 
reporting: 
All 
licensees, 
registrants, 
supervisors 
and 
trainees 
have 
a 
responsibility 
to 
report 
any 
alleged 
violations 
of 
this 
act 
or 
rules 
adopted 
under 
it 
to 
the 
counselor, 
social 
worker, 
and 
marriage 
and 
family 
therapist 
board. 
Also, 
if 
they 
have 
knowledge 
or 
reason 
to 
suspect 
that 
a 
licensed 
colleague 
or 
other 
licensee 
is 
acting 
in 
an 
unethical 
way 
or 
is 
incompetent 
or 
impaired 
they 
shall 
report 
that 
practitioner 
to 
the 
board. 
All 
mandatory 
reporting 
shall 
be 
in 
writing 
and 
bear 
the 
name 
and 
license 
number 
or 
registration 
of 
the 
reporter. 
When 
client 
confidentiality 
limits 
the 
licensee's 
ability 
to 
provide 
details 
the 
licensee 
is 
still 
mandated 
to 
report 
the 
allegations 
against 
another 
licensee 
without 
breaching 
client 
confidentiality. 
(B) 
Counselors, 
social 
workers, 
and 
marriage 
and 
family 
therapists 
are 
required 
to 
comply 
with 
all 
mandatory 
reporting 
requirements 
set 
forth 
in 
the 
Revised 
Code 
to 
include, 
but 
not 
limited 
to: 
(1) 
Section 
2305.51 
of 
the 
Revised 
Code 
-Immunity 
of 
mental 
health 
professional 
for 
reporting 
violent 
behavior 
by 
a 
client 
or 
patient; 
(2) 
Section 
2151.421 
of 
the 
Revised 
Code 
-Duty 
to 
report 
child 
abuse 
or 
neglect; 
(3) 
Section 
5101.61 
of 
the 
Revised 
Code 
-Duty 
to 
report 
abuse, 
neglect 
or 
exploitation 
of 
an 
adult; 
(4) 
Section 
2317.02 
of 
the 
Revised 
Code 
-Privileged 
communications; 
and 
(5) 
Section 
5123.61 
of 
the 
Revised 
Code 
-Mandatory 
"duty 
to 
report 
abuse, 
neglect 
and 
other 
major 
incidents 
for 
a 
person 
with 
mental 
retardation 
or 
a 
developmental 
disability.” 
74 



HISTORY: 
9/19/85 
(Emer.), 
12/19/85, 
5/22/86, 
6/11/95 
(Emer.), 
7/3/97,8/2/01, 
9/20/02, 
4/10/04, 
1/1/06, 
11-8-07 


75 



Appendix 
C 
Facilitating 
Access, 
Choice, 
Empowerment 
and 
Safety 
FACES 
of 
Montgomery 
County 
A 
collaborative 
project 
to 
improve 
access 
to 
services 
for 
individuals 
with 
disabilities 
and 
Deaf 
individuals 
who 
experience 
intimate 
partner 
violence, 
caregiver 
abuse, 
and/or 
sexual 
assault. 


TALKING 
POINTS 


• 
This 
collaborative 
project 
is 
funded 
by 
a 
grant 
from 
the 
Department 
of 
Justice, 
Office 
of 
Violence 
Against 
Women. 
• 
Technical 
Assistance 
is 
provided 
by 
the 
VERA 
Institute 
of 
Justice, 
Accessing 
Safety 
Initiative. 
• 
The 
grant 
number 
is 
2009-FW-AX-K007. 
• 
The 
grant 
period 
is 
10/2009-9/2012. 
• 
The 
fiscal 
agent 
is 
Montgomery 
County 
Board 
of 
Commissioners 
and 
Joe 
Spitler 
is 
the 
county 
point 
of 
contact. 
• 
The 
FACES 
co-directors 
are 
Susan 
Gottschalk 
of 
Artemis 
Center-937-531-5715, 
susang@artemiscenter.org, 
and 
Susan 
Fraker 
of 
Wright 
State 
University-SARDI 
program, 
937-222-2400, 
ext. 
231, 
susan.fraker@wright.edu 
. 
76 



• 
Under 
the 
grant, 
the 
scope 
of 
work 
for 
this 
project 
is 
limited 
to 
collaboration 
development, 
capacity 
building 
and 
planning. 
The 
goal 
is 
to 
create 
sustainable 
systems 
change. 
Funds 
from 
this 
project 
are 
restricted 
from 
direct 
service 
work 
as 
required 
by 
the 
Department 
of 
Justice. 
• 
Partner 
Agencies: 
Access 
Center 
of 
Independent 
Living 
Artemis 
Center 
Deaf 
Community 
Resource 
Center 
Goodwill 
Easter 
Seals 
Miami 
Valley 
Montgomery 
Services 
County 
Board 
of 
Developmental 
Disability 
Wright 
State 
University-Substance 
Disability 
Issues 
(SARDI) 
Program 
Abuse 
Resources 
& 
• 
Collaborative 
activities 
include: 
• 
Development 
of 
a 
collaborative 
charter 


77 



• 
Conducting 
a 
needs 
assessment 
• 
Developing 
a 
strategic 
plan 
• 
Implementing 
systems 
changes 
that 
will 
increase 
access 
to 
victim 
services 
for 
individuals 
who 
have 
a 
disability 
or 
are 
Deaf 
and 
experience 
domestic 
violence, 
care 
giver 
abuse 
and/or 
sexual 
assault. 
78